Summary
Overview
Work History
Education
Skills
Timeline
Generic

Telisa Garmon

Chicago,IL

Summary

Dynamic Team Leader Manager at Target with a proven track record in enhancing team productivity and resolving customer service issues. Skilled in performance coaching and workload management, I foster a motivated environment that aligns with strategic objectives, ensuring exceptional service delivery and operational efficiency.

Team management professional with strong focus on team collaboration and achieving results. Skilled in strategic planning, conflict resolution, and performance improvement. Known for reliability and adaptability in dynamic environments. Valued for excellent communication skills and ability to motivate and lead teams toward common goals.

Overview

14
14
years of professional experience

Work History

Team Leader Manager

Target
05.2021 - 03.2025
  • Resolved customer service issues by finding immediate solutions, increasing customer confidence, and decreasing escalations to executive office.
  • Enhanced team productivity by implementing efficient workflow processes and setting clear performance expectations.
  • Led employee relations through effective communication, coaching, training, and development.
  • Collaborated with senior management on strategic planning efforts, aligning departmental objectives with overall companyi vision.
  • Stayed calm, collected and logical during stressful moments to identify and implement optimal solutions.

Security Officer

Titan Security
11.2010 - 06.2021
  • Greeted guests professionally and courteously to cultivaite welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
  • Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.

Education

M.D. - Nursing

Kennedy King
6322 S Halsted
01-2026

High School Diploma -

Fenger
112 S Wallace
06-2012

Skills

  • Customer focus
  • Workload management
  • Motivational skills
  • Influencing skills
  • Performance coaching
  • Team leadership
  • Computer skills
  • Time management

Timeline

Team Leader Manager

Target
05.2021 - 03.2025

Security Officer

Titan Security
11.2010 - 06.2021

M.D. - Nursing

Kennedy King

High School Diploma -

Fenger

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Telisa Garmon