Telisa Miles
Anderson,SC
Summary
Dynamic Admissions Representative with extensive experience at Anmed Health, skilled in patient pre-admission and insurance verification. Proven ability to maintain accurate admissions queues and ensure compliance with medical protocols. Certified in Basic Life Support (BLS) and adept at communicating effectively with patients and families, enhancing overall patient care and satisfaction.
Overview
30
30
years of professional experience
Work History
Admissions Representative
Anmed Health Rehabilitation Hospital
Anderson, SC
12.2021 - Current
- I currently work as an Admissions Representative. My job details are to input new potential patients into our system to be evaluated by the rehab liaison, and once we accept the patient, I am responsible for checking insurance coverages and pre-admitting patients for admission. I maintain admissions work queues to ensure all information is correct for the facility's final billing process. I am also responsible for working up charts for prior-day admissions and starting pre-certs if the Admissions Liaisons are busy and require assistance.
Monitor Tech/ Unit Secretary/Nursing Assistant
Anmed Health
Anderson, SC
12.1999 - 06.2023
- Cleaned and disinfected chairs and equipment according to facility policy
- Safely disposed of used and contaminated supplies
- Sterilized medical instruments as needed
- Answered appointment calls
- Acted as a liaison between physician and patient
- Communicated with patients by phone and via written correspondence
- 16 years in hospital experience
- I have 16 years’ experience as a patient care technician
- Positioned patients for optimal comfort before procedures
- Ordered and received disposable supplies
- Verified type of radiology procedure prior to exams using the HIPAA guidelines for two identifiers
- Sterilized medical equipment after each procedure
- Maintained patient hygiene by giving bedpans, urinals, baths and shaves
- Served daily meals, feeding patients as necessary
- Monitored patient stability by checking vital signs and weight
- Followed all principles of asepsis and infection control
- Maintained clean and organized work area with adequate supplies and reagents
- Measured and monitored patient EKGs
- I am currently work as Financial Clearance Specialist pre-registering patients/ obtaining medical & drug authorizations
- I also update medical insurance information in Epic
Resident Care Coordinator
Calhoun Senior Living
Anderson, SC
02.1995 - 12.1999
- I worked as a supervisor for the Nursing assistant and Med Techs
- I did staffing and budgeting for the Healthcare staff
- I also trained new nursing assistants and med techs
- Monitored patient stability by checking vital signs and weight
- Followed all principles of asepsis and infection control
- Cleaned and disinfected chairs and equipment according to facility policy
- Served daily meals, feeding patients as necessary
- Safely disposed of used and contaminated supplies
- Acted as a liaison between physician and patient
Education
Bachelor’s degree - health care administration with a concentration in Business Management
STRAYER UNIVERSITY
Greenville, SC04.2025
Associate Degree in Science -
Tri-County Technical College
Pendleton, SC05.2016
Health care Diploma - Patient Care Technician, Coursework in anatomy and Physiology and Medical terminology, Coursework in Psychology, Biology and Chemistry
Greenville Technical College
Greenville, SC01.2016
Skills
- Certified in Basic Life Support (BLS)
- Using a scale
- Proper sterilization techniques
- Restocking lab supplies
- Patient feeding
- Preparing specimens and samples
- Meal supervision
- Patient-handling equipment
- Patient toileting
- Communicating with patient families
- Patient skin and nail care
- Medical Terminology
- Stocking supplies
- Diagnostic procedures
- Foley catheters
- Vital sign monitors
Accomplishments
- Trained new staff on how to be efficient US/MT/NA on the NSICU unit at Anmed Health.
- Taught New Monitor Techs how to monitor the patient Heart Rhythms and how to input new patients into the monitoring system.
- Taught new unit secretaries and some R.Ns how to perform testing procedures.
Timeline
Admissions Representative
Anmed Health Rehabilitation Hospital
12.2021 - Current
Monitor Tech/ Unit Secretary/Nursing Assistant
Anmed Health
12.1999 - 06.2023
Resident Care Coordinator
Calhoun Senior Living
02.1995 - 12.1999
Bachelor’s degree - health care administration with a concentration in Business Management
STRAYER UNIVERSITY
Associate Degree in Science -
Tri-County Technical College
Health care Diploma - Patient Care Technician, Coursework in anatomy and Physiology and Medical terminology, Coursework in Psychology, Biology and Chemistry
Greenville Technical College
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