Tellika Woodard
Rex,GA
Summary
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
21
21
years of professional experience
Work History
Practice Operation Assistance
Children's Healthcare of Atlanta
Atlanta, GA
02.2022 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Serves as primary contact and resource for patient appointment scheduling, may include collaboration with centralized contact center teams.
- Maintain provider resource schedules through the use of Epic and system tools; may include oversight of scheduling, coordinates with clinical team to ensure all information and resources are available patient care; may include scheduling interpreters for clinic visits, obtaining medical record, etc.
- Performs general administrative duties o support department, office including creating correspondence, filing documents, optimizes schedule utilization by monitoring and managing patient recalls, wait lists, work queues, and appointment referrals, etc.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
Financial Counselor Team Lead
Atlanta Gastroenterology Associates LLC.
Atlanta, GA
05.2004 - 02.2020
- Trained new team members by relaying information on company procedures and safety requirements.
- Collaborated with other department leads to streamline workflows, improve interdepartmental coordination, and achieve business goals collectively.
- Coached team members in techniques necessary to complete job tasks.
- Accurately code and submit claims for services delivery by AGA, LLC providers, ensuring precise assignment f ICD and CPT codes.
- Review and analyze patient record to ascertain the correct levels of coding and other billable services, adhering to industry standards and compliance.
- Secured patient' accounts for endoscopy, hospital procedures, and office visits by verifying benefits, managing referrals, authorization, and notifying patients of financial responsibility.
- Provided or counseled patients and/or relatives with pertinent information regarding payment for medial treatment or procedures.
- Abide by and promoted HIPPA Compliance: maintained strict confidentiality with regards to patient information.
Education
No Degree - Healthcare Management
Atlanta Metropolitan State College
Atlanta, GACertified Professional Coder - Medical Billing And Coding
Clayton State University
Morrow, GA02-2000
Skills
- Proficient in Microsoft Office
- Quality assurance
- Client support
- Employee training programs
- Financial Counselor
- Precertification, Charge Entry, Prior Authorization
- Appointment coordination
- Healthcare billing and coding
- Epic, Greenway, Star
- Account Management
- Medical coding expertise
Timeline
Practice Operation Assistance
Children's Healthcare of Atlanta
02.2022 - Current
Financial Counselor Team Lead
Atlanta Gastroenterology Associates LLC.
05.2004 - 02.2020
No Degree - Healthcare Management
Atlanta Metropolitan State College
Certified Professional Coder - Medical Billing And Coding
Clayton State University