Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Telma Rodrigues

Pawtucket

Summary

Excelled in providing compassionate care and achieving sales targets, demonstrating exceptional time management and client support skills. Trained in first aid and adept at fostering independence in individuals with disabilities, surpassing goals through dedication and innovative strategies. Recognized for top sales performance and delivering exceptional service in professional settings.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Direct Support Professional

May Institute
06.2024 - Current

Provided personal care and daily living assistance to individuals with disabilities and autism.

Supported behavior management strategies and offered emotional support tailored to each individuals needs.

Facilitated skill-building activities to promote independence and integration into the community.

Advocated for individuals rights, ensuring access to appropriate resources and opportunities.

Maintained accurate records of daily activities and progress toward personal goals.

Sales Expert

Metro by T-Mobile
06.2022 - Current

Consistently met and went beyond sales targets with excellent customer service.

Conducted wireless product demonstrations to improve customer understanding and drive sales.

Managed cash transactions with precision.

Trained and mentored new employees in sales techniques and customer service strategies.

Education

Brockton High School
Brockton, MA
06.2021

Skills

  • Time management
  • First aid and safety
  • Behavior redirection
  • Client support
  • Compassionate caregiving
  • Housekeeping tasks
  • Health and safety requirements
  • Transportation
  • Client transportation
  • ADL support

Certification

Cpr certified

Languages

English
Native or Bilingual
Creole
Native or Bilingual
Portuguese
Native or Bilingual
Spanish
Limited Working

Timeline

Direct Support Professional

May Institute
06.2024 - Current

Sales Expert

Metro by T-Mobile
06.2022 - Current

Brockton High School
Telma Rodrigues