Knowledgeable and dedicated professional with several years of experience using outstanding planning, problem-solving and data entry skills. Well-versed in best practices and processes of industry.
Overview
26
26
years of professional experience
Work History
AI Rater
Telus International
11.2022 - Current
Evaluated AI-generated content for relevance and quality standards.
Provided feedback to improve machine learning algorithms and user experience.
Collaborated with cross-functional teams to enhance AI performance metrics.
Care Provider
In Home Support Services
Sacramento, USA
06.2010 - 11.2016
Assisted clients with daily living activities and personal care.
Developed individualized care plans based on client needs and preferences.
Monitored clients' health conditions and reported changes to healthcare professionals.
Provided companionship and emotional support to enhance client well-being.
Coordinated transportation for clients to medical appointments and social activities.
Medical Assistant, CBX Operator, Cashier/Receptionist
Kaiser Permanente Medical Group
12.1999 - 01.2010
Facilitated patient registration and collected vital signs for efficient intake processes.
Scheduled follow-up appointments to ensure continuity of care.
Answered and directed multi-line calls throughout the hospital and clinic, improving communication flow.
Monitored emergency alarms and hospital codes to enhance safety protocols.
Education
Medical Assistant -
Western Career College
Languages
English
Personal Information
Date of Birth: 12/10/77
Gender: Female
Timeline
AI Rater
Telus International
11.2022 - Current
Care Provider
In Home Support Services
06.2010 - 11.2016
Medical Assistant, CBX Operator, Cashier/Receptionist
AI Training/Search Result Evaluator and Safety Rate at Telus Digital FKA Telus InternationalAI Training/Search Result Evaluator and Safety Rate at Telus Digital FKA Telus International