Te'Mia Richardson
Sandy Springs,GA
Summary
Results-driven underwriting assistant with expertise in personal lines auto and data entry. Skilled in research, problem-solving, and customer service. Proven ability to deploy content to targeted audiences and track program metrics effectively.
Overview
9
9
years of professional experience
1
1
Certification
Work History
PL Auto Underwriting Service Assistant - DE
State Farm Insurance
06.2022 - Current
- Ensured that requests for proposals included clear statements of technical evaluation factors and award criteria.
- Issued solicitations for contracting requirements lacking historical precedent.
- Developing and achieving milestones within designated time frames, while maintaining an error percentage at or below 4%.
- Utilized additional research for informed risk assessment decisions.
- Performed thorough analysis of customer accounts, successfully identifying potential risks and inconsistencies in coverage.
- Ensured the timely and thorough documentation of all underwriting activities following established protocols.
Operations Manager - Atlanta, GA
Blink Bae Cosmetics
09.2019 - 07.2022
- Mastered both visual and technical makeup requirements, ensuring precision and attention to detail essential for contract management.
- Enhanced client facial aesthetics, demonstrating adaptability to different needs.
- Managed budgets for beauty supplies, ensuring cost-effectiveness and quality, reflecting an understanding of efficiency.
- Oversaw the acquisition and maintenance of makeup tools and equipment, ensuring compliance standards were met.
- Researched current trends in the beauty industry while staying informed about new technologies available.
- Assisted in marketing initiatives by creating promotional materials featuring the latest looks.
Shift Manager - Minneapolis, MN
Lagos Tacos
12.2015 - 09.2019
- Managed daily operations and led initiatives for restaurant.
- Efficiently resolved conflicts between customers and employees in accordance with company protocol for resolving disputes.
- Conducted training sessions to onboard and integrate new servers into the restaurant's culture and operations.
- Achieved full operational coverage by closely managing employee scheduling, showcasing strong time management skills applicable to contract timelines.
- Demonstrated strong financial expertise by effectively managing all aspects of monetary transactions and adhering to regulatory requirements.
- Showcased strong communication and problem-solving abilities in effectively handling customer service requests and product inquiries.
Education
Bachelor of Science - Business Administration - Financial Technology
Atlanta Metropolitan State College
true05.2026
Associate of Science - Business Administration
Atlanta Metropolitan State College
true05.2025
Some College (No Degree) - Cosmetology
Aveda Art & Science Institute
Minneapolis, MN06-2019
Skills
- Proficient with Legacy ConnecZ systems
- Knowledgeable in State Specifics insurance compliance
- Exceptional problem-solving abilities
- Strong communication skills
- Highly capable of multitasking at a high level
- Excellent organizational and time-management skills
- Sharp attention to detail
- Knowledgeable about insurance industry terminology and processes
- Proficient in Microsoft Office and other relevant software
- Capable of working both independently and collaboratively in a team environment
- Understanding of procurement processes and regulatory compliance
- In-depth knowledge of Federal Acquisition Regulations (FAR)
- Risk management and monitoring
Certification
- Cosmetology Certificate June 2018
References
References available upon request.
Timeline
PL Auto Underwriting Service Assistant - DE
State Farm Insurance
06.2022 - Current
Operations Manager - Atlanta, GA
Blink Bae Cosmetics
09.2019 - 07.2022
Shift Manager - Minneapolis, MN
Lagos Tacos
12.2015 - 09.2019
Bachelor of Science - Business Administration - Financial Technology
Atlanta Metropolitan State College
Associate of Science - Business Administration
Atlanta Metropolitan State College
Some College (No Degree) - Cosmetology
Aveda Art & Science Institute
- Cosmetology Certificate June 2018
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