Temima Kedir
Denver,Colorado
Summary
Dedicated individual successfully facilitates communication between people of different cultures and backgrounds. Brings wealth of knowledge and experience to organizations requiring interpretation services. Committed to providing quality service and results.
Overview
12
12
years of professional experience
Work History
Relationship Banker
Wells Fargo Bank, N.A.
01.2014 - Current
- Monitored accuracy of customer information in system.
- Reconciled customer accounts and balanced daily transactions.
- Responded to customer inquiries regarding new accounts and account services.
- Facilitated customer transactions, including deposits, withdrawals and transfers.
- Worked with clients to address and respond to client and partnership management issues.
- Analyzed customers' financial information to deliver personalized account guidance.
- Implemented innovative approaches to prospecting, resulting in an expanded network of potential clients within target market segments.
- Used knowledge of accepted ethical guidelines to interpret confidential and sensitive information.
- Interpreted conversations simultaneously to help both parties conduct business, handle banking needs or manage personal concerns.
Parking Cashier
Auraria Higher Education Center
03.2012 - 01.2014
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Delivered above and beyond service to guests
- Assessed condition of customer vehicles both before and after parking to verify condition of vehicles.
- Monitored parking space availability to direct customers to open spots quickly.
- Responded to customer requests efficiently and with knowledgeable assistance.
- Operated cash register to record transactions accurately and efficiently.
Education
Bachelor of Science - Food Sciences And Technology
Hawassa University
Hawassa Ethiopia08.2009
Skills
- Data Entry
- Client Service
- Excellent Communication
- Cross-cultural communication
- Native Amharic fluency
- Word Conflict Resolution
- Terminology Management
- Critical thinking
- Active listening
- concentration
Timeline
Relationship Banker
Wells Fargo Bank, N.A.
01.2014 - Current
Parking Cashier
Auraria Higher Education Center
03.2012 - 01.2014
Bachelor of Science - Food Sciences And Technology
Hawassa University
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