Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Transportation Supervisor
Kroger Fullfilment
Forest Park, GA
01.2023 - Current
Managed routing, driver supervision and DOT compliance.
Coordinated schedules and routes for drivers to ensure timely deliveries and customer satisfaction.
Ensured proper documentation was completed accurately for all transportation operations, including driver logs, vehicle inspection reports, and accident/incident reports.
Addressed issues swiftly, resolving conflicts between drivers, customers, or other stakeholders effectively.
Maintained compliance with DOT regulations and accurately documented driver qualifications, permits, and equipment information.
Verified that drivers transported loads safely and complied with state DOT laws.
Reduced overall transportation costs with effective budget management and resource allocation.
Transportation Supervisor
Martin Brower
09.2018 - 12.2022
Closely monitored operations and performed regular safety audits for adherence to administrative policies and compliance regulations.
Maintained compliance with DOT regulations and accurately documented driver qualifications, permits and equipment information.
Managed driver safety awards program, promoting safe driving and working safe initiative.
Applied interpersonal and customer service skills in serving as point of contact for customers and staff on subjects such as Load delays, missing product and delivery changes.
Verified that drivers transported loads safely and complied with state DOT laws.
Monitored and maintained on-time delivery, reliability, service and performance.
Planned and established transportation routes, work schedules and operator assignments.
Managed routing, driver supervision and DOT compliance.
Demonstrated tasks to new hires and assigned to experienced workers for further training.
Executed safety and wellness program and driver trainer to trainer programs to bolster safety and create working environment maximizing employee involvement, morale and engagement.
Monitored safe operations by conducting field safety audits.
Implemented New hire training & retraining program to improve working conditions for all employees and fostered work environment that maximized employee morale and engagement.
Maintained and verified time, transportation, financial, inventory and personnel records.
Determined most effective mode and routing of materials to customer locations and company facilities.
Coordinated dispatching of 30 to 45 drivers to accomplish daily delivery requirements.
Quality Compliance
Martin Brower
02.2015 - 09.2018
Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
Improved quality processes for increased efficiency and effectiveness.
Updated quality control standards, methods and procedures to meet compliance requirements.
Increased customer satisfaction through adherence to quality standards and customer requirements.
Managed and archived quality documentation and participated in internal and external quality audits.
Inspected inbound and outbound products for compliance with established industry standards, company policies and procedures.
Adhered to all legal, safety and health standards.
Evaluated quality problems and performed state regulated processes to identify and resolve issues.
Calibrated instruments and scales in production area and quality lab.
Operations Assistant
Martin Brower
11.2011 - 02.2015
Assisted with facility scheduling and customer service.
Assisted operations manager with planning of routine operations and special projects.
Solved problems timely and effectively, ensuring customer satisfaction.
Gathered, organized and modeled data to assist management in making key decisions.
Understood key performance indicators and usage to drive results through factory-driven processes.
Gathered, organized and input information into digital database.
Coached staff on daily performance and conducted evaluations to constructively address concerns.
Education
Bachelor Of Business Administration - Human Resources Management
Western Governors University
Salt Lake City, UT
Associate of Science - Funeral Service And Mortuary Science
Miami Dade College
Miami, FL
06.2012
High School Diploma -
Mcarthur High School
Hollywood, FL
06.2006
Skills
Organizational Standards
Payroll
Safety Knowledge
DOT Regulations
Logistics Functions
Driver Safety Programs
Transportation and Logistics Coordination
Key Performance Indicators (KPIs)
Database Performance Management
Routing
Certification
Certified Quality Compliance Specialist.
Certified ServSafe Proctor.
Leadership Effectiveness Acceleration Program (LEAP).
Timeline
Transportation Supervisor
Kroger Fullfilment
01.2023 - Current
Transportation Supervisor
Martin Brower
09.2018 - 12.2022
Quality Compliance
Martin Brower
02.2015 - 09.2018
Operations Assistant
Martin Brower
11.2011 - 02.2015
Bachelor Of Business Administration - Human Resources Management
Western Governors University
Associate of Science - Funeral Service And Mortuary Science