Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Temperance Mcelrath

Cleveland

Summary

Dynamic logistics professional with a proven track record at Ontrack Delivery, excelling in contract negotiation and customer relationship management. Adept at optimizing routes and enhancing service offerings, I consistently deliver exceptional client satisfaction while ensuring safety compliance. My strategic approach has successfully cultivated strong client relationships and identified new opportunities for growth.

Overview

22
22
years of professional experience
1
1
Certification

Work History

Independent Courier

Ontrack Delivery
Cleveland
11.2024 - Current
  • Negotiated contracts with vendors for services and supplies.
  • Developed strategies to enhance service offerings and client satisfaction.
  • Coordinated logistics for multiple projects across various industries.
  • Managed project timelines and deliverables for diverse client needs.
  • Cultivated relationships with clients to understand their requirements effectively.
  • Implemented strategies to take advantage of new opportunities.

Delivery Driver

DoorDash
Cleveland
06.2020 - Current
  • Maintained vehicle cleanliness and performed routine maintenance checks.
  • Utilized mobile application for order tracking and navigation assistance.
  • Delivered food orders promptly to customers across various locations.
  • Adapted to changing delivery routes based on traffic and weather conditions.
  • Followed safety protocols during all deliveries to ensure secure handling of items.

Medical Assistant

Cleveland Clinic
Cleveland
06.2003 - Current
  • Managed medical records and ensured compliance with privacy regulations.
  • Conducted inventory management for medical supplies and equipment procurement.
  • Administered injections, medications and treatments as directed by the physician.
  • Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
  • Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
  • Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.

Education

Associate of Applied Science - Medical Assistant

Bryant & Stratton College, OH, US
Cleveland, OH
05-2003

Skills

  • Logistics coordination
  • Route optimization
  • Customer relationship management
  • Contract negotiation
  • Order tracking
  • Safety compliance

Certification

  • HIPPA
  • CPR
  • Bloodborne Pathogens

Timeline

Independent Courier

Ontrack Delivery
11.2024 - Current

Delivery Driver

DoorDash
06.2020 - Current

Medical Assistant

Cleveland Clinic
06.2003 - Current

Associate of Applied Science - Medical Assistant

Bryant & Stratton College, OH, US

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