Tempest Miller
NEW ORLEANS,LA
Summary
Diligent professional with 11.5+ years of experience and a proven knowledge of customer service, data entry, and executive support. Aiming to leverage my skills to successfully fill a role at your company.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Sort Full Time Supervisor
UPS
New Orleans, LA
05.2022 - Current
- Oversaw time management processes to ensure operational efficiency across multiple shifts
- Implemented scheduling adjustments to optimize workforce productivity and meet delivery timelines
- Trained and mentored new supervisors on best practices for timekeeping and labor management
- Analyzed staffing needs to align resources with peak operational demands and minimize overtime costs
HUB SUPERVISOR
United Parcel Service
NEW ORLEANS, LA
06.2017 - Current
- Monitored and recorded training activities to assess program effectiveness.
- Provided targeted training programs to enhance workers' job skills.
- Developed alternative training methods in response to insufficient improvements.
- Organized and created training manuals, guides, and course materials, including handouts and visuals.
- Applied safety and sanitation regulations consistently.
- Interpreted specifications, blueprints, job orders, and company policies for workers.
- Conducted employee training on equipment operations and safety procedures or assigned experienced workers for training.
- Maintained accurate records of employee attendance and hours worked.
- Recommended measures to motivate employees and improve production methods, equipment performance, product quality, or efficiency.
SALES ASSOCIATE
Victoria's Secret
Metairie, LA
10.2011 - 06.2014
- Greet customers and ascertain what each customer wants or needs.
- Describe merchandise and explain use, operation, and care of merchandise to customers.
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
- Compute sales prices, total purchases and receive and process cash or credit payment.
- Answer questions regarding the store and its merchandise.
- Prepare sales slips or sales contracts.
- Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
- Demonstrate use or operation of merchandise.
- Prepare merchandise for purchase or rental.
- Watch for and recognize security risks and thefts, and know how to prevent or handle these situations.
- Inventory stock and requisition new stock.
- Ticket, arrange and display merchandise to promote sales.
- Exchange merchandise for customers and accept returns.
- Clean shelves, counters, and tables.
- Help customers try on or fit merchandise.
- Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
- Bag or package purchases, and wrap gifts.
SALES ASSOCIATE
Massage Envy
Metairie, LA
11.2012 - 05.2014
- Greet customers and ascertain what each customer wants or needs.
- Describe merchandise and explain use, operation, and care of merchandise to customers.
- Recommend, select, and help locate or obtain merchandise based on customer needs and desires.
- Compute sales prices, total purchases and receive and process cash or credit payment.
- Answer questions regarding the store and its merchandise.
CHOIR DIRECTOR
Lowerlight Baptist Church
NEW ORLEANS, LA
01.2010 - 12.2013
- Use gestures to shape the music being played, communicating desired tempo, phrasing, tone, color, pitch, volume, and other performance aspects.
- Direct groups at rehearsals and live or recorded performances in order to achieve desired effects such as tonal and harmonic balance dynamics, rhythm, and tempo.
- Plan and schedule rehearsals and performances, and arrange details such as locations, accompanists, and instrumentalists.
- Position members within groups to obtain balance among instrumental or vocal sections.
- Confer with clergy to select music for church services.
- Meet with soloists and concertmasters to discuss and prepare for performances.
Education
No Degree - Business Administration And Management
Southern University At New Orleans
New Orleans, LAHigh School Diploma - undefined
XAVIER UNIVERSITY PREPARATORY SCHOOL
NEW ORLEANS, LA05.2008
Skills
- Proficient in Microsoft: Word, Excel, Powerpoint
- Typist: 60 works per minute
Certification
- Certified Nursing Assistant
- Certified Event Planner
Timeline
Sort Full Time Supervisor
UPS
05.2022 - Current
HUB SUPERVISOR
United Parcel Service
06.2017 - Current
SALES ASSOCIATE
Massage Envy
11.2012 - 05.2014
SALES ASSOCIATE
Victoria's Secret
10.2011 - 06.2014
CHOIR DIRECTOR
Lowerlight Baptist Church
01.2010 - 12.2013
High School Diploma - undefined
XAVIER UNIVERSITY PREPARATORY SCHOOL
No Degree - Business Administration And Management
Southern University At New Orleans