Temple Jones
Florence,SC
Summary
Adept in problem-solving and multi-tasking. Excelled in delivering exceptional customer service and fostering strong relationships, showcasing excellent people skills and reliability. Achieved significant accomplishments through a positive and professional approach, enhancing customer satisfaction and loyalty. Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving goals.
Overview
4
4
years of professional experience
Work History
Universal Sales Associate
SPC Credit Union
08.2023 - Current
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Developed and maintained strong customer relationships, providing exceptional service and advice.
- Maintained strict compliance with all banking regulations, ensuring a secure and trustworthy environment for clients.
- Delivered exceptional customer service, addressing concerns promptly and professionally to ensure client satisfaction.
- Educated customers on features and benefits of banking products and services.
- Opened, closed, and updated accounts for customers.
Waitress
Olive Garden Restaurant
06.2023 - 08.2023
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Supported teamwork atmosphere among staff members through clear communication and collaboration during shifts.
Retail Sales Associate
American Eagle
11.2022 - 08.2023
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Processed transactions efficiently using point-of-sale systems, minimizing wait times for customers at checkout.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
College Athlete
Florence Darlington Technical College
08.2021 - 05.2023
- Consistently met or exceeded goal-setting expectations established at the beginning of each season, demonstrating a strong work ethic and commitment to excellence.
- Streamlined communication among teammates by establishing clear channels for feedback and support.
- Developed strategic game plans that led to numerous victories against challenging opponents.
- Managed time efficiently between academic studies and athletic commitments, ensuring success both in the classroom and in competition settings.
- Cultivated positive relationships with coaching staff, teammates, opponents, officials, and fans through respectful behavior at all times.
Bakery Assistant
One Fifty Ate Bakery
02.2021 - 06.2021
- Maintained clean, organized kitchen to maximize efficiency and food safety.
- Washed dishes and sanitized prep area at end of each shift.
- Stored, labeled and replenished supplies in compliance with food safety regulations.
- Enhanced customer satisfaction by providing exceptional service and handling special requests for bakery products.
- Demonstrated versatility by mastering multiple roles within the bakery, including cashier duties, baking, decorating, and packaging products.
- Developed a loyal customer base due to excellent interpersonal skills while taking orders or responding to inquiries about various baked goods.
Education
Associate of Applied Business - Business Administration And Management
Florence Darlington Technical College
Florence, SC05-2023
Skills
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Exceptional customer service
- Hospitality and accommodation
Timeline
Universal Sales Associate
SPC Credit Union
08.2023 - Current
Waitress
Olive Garden Restaurant
06.2023 - 08.2023
Retail Sales Associate
American Eagle
11.2022 - 08.2023
College Athlete
Florence Darlington Technical College
08.2021 - 05.2023
Bakery Assistant
One Fifty Ate Bakery
02.2021 - 06.2021
Associate of Applied Business - Business Administration And Management
Florence Darlington Technical College
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