Temtsel-Och Ulziisaikhan
Lexington,KY
Summary
Dynamic and reliable professional with a strong background as a Flex Driver at Amazon, excelling in safe driving practices and customer service. Proven ability to enhance customer satisfaction through timely deliveries and effective problem-solving. Skilled in vehicle inspections and adept at navigating diverse environments, ensuring optimal performance and compliance.
Overview
8
8
years of professional experience
Work History
Flex Driver
Amazon
06.2021 - Current
- Handled packages responsibly, reducing instances of damage or loss during transit.
- Increased customer satisfaction with timely deliveries and accurate package handling.
- Followed all company policies and procedures, maintaining a strong record of compliance with Flex Driver standards.
- Completed thorough vehicle inspections before each shift, identifying any potential maintenance needs or safety concerns early on.
- Resolved delivery issues proactively by communicating with customers and providing updates on estimated arrival times.
- Navigated various weather conditions safely, maintaining consistent on-time delivery rates regardless of external challenges.
Delivery Driver
DoorDash
02.2020 - 02.2025
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of food and products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Managed customer inquiries and complaints in polite and professional manner.
- Verified accuracy of all deliveries against order forms.
- Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
Teaching Assistant
Berea College Center For International Education
09.2018 - 12.2019
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Supported classroom activities, tutoring, and reviewing work.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Provided additional support for students with special needs, ensuring they received appropriate accommodations and resources.
Satellite Installation Technician
Xcite Satellite
05.2017 - 08.2018
- Installed satellite dishes and optimized cable management.
- Enhanced system performance for clients by conducting thorough diagnostics and troubleshooting of satellite equipment.
- Developed long-lasting relationships with clients through excellent communication skills and professional demeanor.
- Maintained optimal signal strength for customers with precise dish alignment and positioning.
- Ensured timely completion of projects by managing work schedules effectively.
Education
No Degree - Chemistry
Berea College
Berea, KYHigh School Diploma -
Baigal Ekh
Ulaanbaatar, MongoliaSkills
- Strong communication skills
- Safe driving practices
- Reliability and punctuality
- Adaptable scheduling
- Defensive driving techniques
- Professionalism and courtesy
- Physical stamina and strength
- Basic mechanical aptitude
- Emergency response preparedness
- Problem-solving capacity
- Tech savvy and GPS familiarity
- Customer service
- Friendly and outgoing
- Attention to detail
- City and non-city driving
- Valid Driver's license
Timeline
Flex Driver
Amazon
06.2021 - Current
Delivery Driver
DoorDash
02.2020 - 02.2025
Teaching Assistant
Berea College Center For International Education
09.2018 - 12.2019
Satellite Installation Technician
Xcite Satellite
05.2017 - 08.2018
No Degree - Chemistry
Berea College
High School Diploma -
Baigal Ekh