Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Tenasia Smith-Robinson

Cleveland,OH

Summary

Administrative leader offering experience prioritizing and delegating administrative tasks to drive goal achievement. Proficient in schedule coordination, resource allocation and office supply inventory management. Dedicated to training and mentoring top talent while cultivating a productive work culture.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Administrative Coordinator

A Better Tamara LLC
01.2020 - Current
  • Answered phone calls and responded to inquiries from potential clients and employees.
  • Assisted management with special projects to complete all tasks by deadlines.
  • Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
  • Maintained office calendars to track important dates and deadlines.
  • Monitored and ordered office supplies to keep office stocked with resources necessary to function smoothly.
  • Greeted visitors with professionalism and enthusiasm to provide support and direct guests to appropriate department.
  • Coordinated and scheduled meetings and appointments to keep organization running smoothly.
  • Monitored and directed incoming mail and prepared outgoing mail.
  • Hire and fire
  • Work in the field with clients as well in home and in the community.

Packer

Amazon
10.2019 - 01.2020
  • Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Collaborated with team members to achieve daily goals and meet company objectives.
  • Completed daily orders with expert packing of shipments.
  • Protected materials for transport by correctly packaging products in boxes and crates.

FOH Supervisor

Cedar Point
05.2019 - 10.2019
  • Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
  • Performed cash handling activities and secured nightly bank deposits.
  • Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
  • Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.

Host

Applebee's
03.2019 - 05.2019
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Monitored seating area and checked restrooms regularly to keep spotless.

CNA

Pleasant Lake Villa
09.2018 - 12.2018
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.

Education

High School Diploma -

Garfield Heights High School
Garfield Heights, OH
05.2019

Skills

  • Change Implementation
  • Enrollment Assistance
  • Corrective Actions
  • Confidential Records Management
  • Appointment Scheduling
  • Coordinate Schedules
  • Collaboration and Interaction
  • Task Prioritization
  • Managing Multiple Tasks
  • Coaching and Training
  • Guest Satisfaction
  • Organization and Time Management
  • Conflict and Complaint Resolution
  • Warm and Friendly
  • Guest Interaction
  • General Housekeeping Abilities
  • Family Communication
  • Efficient and Reliable Team Player

Certification

  • Licensed Cosmetologist 2019-Present

Timeline

Administrative Coordinator

A Better Tamara LLC
01.2020 - Current

Packer

Amazon
10.2019 - 01.2020

FOH Supervisor

Cedar Point
05.2019 - 10.2019

Host

Applebee's
03.2019 - 05.2019

CNA

Pleasant Lake Villa
09.2018 - 12.2018

High School Diploma -

Garfield Heights High School
Tenasia Smith-Robinson