Tenasia Smith-Robinson
Garfield Heights
Summary
Administrative leader offering experience prioritizing and delegating administrative tasks to drive goal achievement. Proficient in schedule coordination, resource allocation and office supply inventory management. Dedicated to training and mentoring top talent while cultivating a productive work culture.
Overview
2027
2027
years of professional experience
1
1
Certification
Work History
Substitute Teacher
Glendale Primary School
2026 - Current
- Delivered instructional support to diverse classrooms, adapting lessons to meet varying student needs.
- Implemented classroom management strategies to foster a positive learning environment.
- Collaborated with full-time teachers to prepare engaging lesson materials and activities.
- Assisted in assessing student progress through observation and feedback on performance.
- Maintained classroom organization and readiness for daily educational activities.
- Fostered relationships with students, encouraging participation and promoting enthusiasm for learning.
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
- Upheld classroom routines to support student environments and maintain consistent schedules.
- Developed strong rapport with students through consistent encouragement and support, fostering a positive learning atmosphere conducive to academic growth.
CNA
Jennings
2026 - Current
- Provided emotional support and companionship to enhance resident well-being.
- Educated new team members on best practices for patient care and safety protocols.
- Participated in training sessions to improve caregiving skills and stay updated on industry standards.
- Assisted patients with daily living activities, promoting independence and dignity.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
- Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
- Cared for residents in assisted living facility and delivered high-quality support to meet needs.
- Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
Administrative Coordinator
A Better Tamara LLC
01.2020 - Current
- Answered phone calls and responded to inquiries from potential clients and employees.
- Assisted management with special projects to complete all tasks by deadlines.
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
- Maintained office calendars to track important dates and deadlines.
- Monitored and ordered office supplies to keep office stocked with resources necessary to function smoothly.
- Greeted visitors with professionalism and enthusiasm to provide support and direct guests to appropriate department.
- Coordinated and scheduled meetings and appointments to keep organization running smoothly.
- Monitored and directed incoming mail and prepared outgoing mail.
- Hire and fire
- Work in the field with clients as well in home and in the community.
Behavior Technician
Kadiant
2025 - 2025
- Implemented individualized behavior intervention plans to support clients' developmental goals.
- Assisted in collecting data on client progress to ensure effective treatment adjustments.
- Collaborated with multidisciplinary teams to evaluate and enhance behavioral strategies.
- Utilized positive reinforcement techniques to promote desired behaviors in clients.
- Promoted positive behaviors by reinforcing desired actions and effectively addressing challenging issues.
Server
Fredrick’s Wine And Dine
2024 - 2025
- Provided exceptional customer service, ensuring positive dining experiences for all guests.
- Assisted in menu knowledge, effectively communicating specials and pairing recommendations to patrons.
- Collaborated with kitchen staff to ensure timely food preparation and order accuracy.
- Maintained cleanliness of dining area, adhering to health and safety regulations consistently.
- Trained new staff members on service protocols and restaurant procedures, fostering teamwork and efficiency.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
Juvenile Correctional Officer
Cuyahoga Hills Juvenile Correctional Facility
2024 - 2025
- Monitored daily activities and behaviors of youth residents to ensure safety and compliance with facility rules.
- Collaborated with team members to implement de-escalation techniques during high-tension situations.
- Conducted regular security checks to maintain a secure environment for both staff and residents.
- Assisted in the development and implementation of individualized treatment plans for youth rehabilitation.
- Documented incidents and interactions accurately in case management systems to maintain comprehensive records.
- Led recreational activities that fostered teamwork, communication skills, and physical fitness among residents.
- Reduced incidents of rule-breaking by implementing effective behavior modification techniques.
- Documented daily activities and progress reports, ensuring accurate record-keeping for each resident''s file.
- Assisted in the coordination of facility-wide events and activities that encouraged positive engagement among residents.
CNA
The Renaissance Retirement Campus
2023 - 2024
- Assisted residents with daily living activities, enhancing overall quality of life.
- Monitored vital signs and reported changes to nursing staff promptly.
- Maintained cleanliness and organization in patient care areas to ensure safety standards.
- Collaborated with multidisciplinary teams to develop individualized care plans for residents.
- Documented patient progress accurately in electronic health records, ensuring compliance with regulations.
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Packer
Amazon
10.2019 - 01.2020
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Proved successful working within tight deadlines and a fast-paced environment.
- Collaborated with team members to achieve daily goals and meet company objectives.
- Completed daily orders with expert packing of shipments.
- Protected materials for transport by correctly packaging products in boxes and crates.
FOH Supervisor
Cedar Point
05.2019 - 10.2019
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Performed cash handling activities and secured nightly bank deposits.
- Demonstrated leadership by keeping up with cleanliness and organization and delegating roles to employees.
- Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
Host
Applebee's
03.2019 - 05.2019
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Monitored seating area and checked restrooms regularly to keep spotless.
CNA
Pleasant Lake Villa
09.2018 - 12.2018
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
Education
High School Diploma -
Garfield Heights High School
Garfield Heights, OH05.2019
Skills
- Change Implementation
- Enrollment Assistance
- Corrective Actions
- Confidential Records Management
- Appointment Scheduling
- Coordinate Schedules
- Collaboration and Interaction
- Task Prioritization
- Managing Multiple Tasks
- Coaching and Training
- Guest Satisfaction
- Organization and Time Management
- Conflict and Complaint Resolution
- Warm and Friendly
- Guest Interaction
- General Housekeeping Abilities
- Family Communication
- Efficient and Reliable Team Player
- Classroom management
- Adaptable
- Relationship building and management
- Positive reinforcement
- Verbal and written communication
- First Aid/CPR
- Teamwork and collaboration
- Multitasking
Certification
- Licensed Cosmetologist 2019-Present
- Licensed Esthetician 2024-Present
Timeline
Administrative Coordinator
A Better Tamara LLC
01.2020 - Current
Packer
Amazon
10.2019 - 01.2020
FOH Supervisor
Cedar Point
05.2019 - 10.2019
Host
Applebee's
03.2019 - 05.2019
CNA
Pleasant Lake Villa
09.2018 - 12.2018
High School Diploma -
Garfield Heights High School
Substitute Teacher
Glendale Primary School
2026 - Current
CNA
Jennings
2026 - Current
Behavior Technician
Kadiant
2025 - 2025
Server
Fredrick’s Wine And Dine
2024 - 2025
Juvenile Correctional Officer
Cuyahoga Hills Juvenile Correctional Facility
2024 - 2025
CNA
The Renaissance Retirement Campus
2023 - 2024