Tenaya Hall
Woodlawn,MD
Summary
Compassionate Certified Nursing Assistant diligent about serving patient's medical and personal needs. Focused on delivering high-quality care to individuals from diverse backgrounds. Dedicated to protecting patient safety and promoting satisfaction with facility services. Kind and energetic professional with outstanding bedside manner and charting abilities.
Overview
24
24
years of professional experience
Work History
Patient Care Technician
UMMC Hospital
Baltimore, MD
10.2023 - Current
- Managed multiple tasks simultaneously while maintaining attention to detail.
- Documented information in patient charts and communicated status updates to interdisciplinary care team.
- Provided direct patient care and assistance to healthcare team members.
- Prepared patient chart for admission and compiled appropriate paperwork.
- Communicated with patients to determine feelings, need for assistance or social and emotional support.
- Helped create a safe environment by following infection control policies.
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
- Performed ECG's, EKG's, and other tests under the supervision of a nurse or physician.
Security Guard (Contract)
Department of Juvenile Services
Baltimore, MD
05.2018 - 01.2019
- Locked doors and gates of entrances and exits to secure buildings
- Answered alarms and investigated disturbances
- Monitored and authorized entrance and departure of employees, visitors, and other persons to guard against theft and maintain security of premises
- Write reports of daily activities and irregularities, such as equipment or property damage, theft, presence of unauthorized persons, or unusual occurrences
- Patrolled industrial or commercial premises to prevent and detect signs of intrusion and ensure security of doors, windows, and gates
- Called police or fire departments in cases of emergency, such as fire or presence of unauthorized persons
Grill Cook (Temp)
True Grits (UMBC)
11.2017 - 01.2018
- Monitored food preparation methods, portion sizes and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner
- Directed activities of one or more workers who assist in preparing and serving meals.
- Cleaned and inspected galley equipment, kitchen appliances, and work areas to ensure cleanliness and functional operation.
- Apportioned and served food to facility residents, employees, or patrons.
- Compiled and maintained records of food use and expenditures.
- Took inventory and stock of supplies and equipment.
Prep Cook
Land of Kush
08.2017 - 01.2018
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Adhered to regulatory standards regarding safe and sanitary food prep.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Assisted with customer requests and answered questions to improve satisfaction.
- Stocked kitchen with necessary supplies, including food items and utensils.
Security Guard (Contract)
Spring Grove Hospital
Baltimore, MD
04.2011 - 10.2011
- Provided friendly and professional assistance to employees, visitors and customers.
- Responded to alarms, emergencies, and disturbances.
- Monitored CCTV systems to ensure safety and security of premises.
- Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
Food Service Supervisor (Contract)
Canteen Correctional Svc
Baltimore, MD
06.2008 - 11.2009
- Monitored food preparation methods, portion sizes and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner
- Directed activities of one or more workers who assist in preparing and serving meals
- Cleaned and inspected galley equipment, kitchen appliances, and work areas to ensure cleanliness and functional operation
- Apportioned and served food to facility residents, employees, or patrons
- Compiled and maintained records of food use and expenditures
- Took inventory and stock of supplies and equipment
Health Information Clerk (Temp)
Correctional Medical Svc
Baltimore, MD
05.2007 - 06.2008
- Assisted with maintaining compliance with regulatory agencies such as The Joint Commission or Centers for Medicare and Medicaid Services.
- Evaluated medical documents and digital information involved in location, retrieval, and transmission of information between and offices.
- Proofread documents carefully to check accuracy and completeness of all paperwork.
- Retrieved medical records for physicians, nurses, and other healthcare professionals when needed.
- Assisted with coding diagnosis and procedures for billing purposes.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
Residential Advisor (Contract)
State of Maryland
Baltimore, MD
11.2004 - 07.2005
- Conducted testing of software and systems to ensure quality and reliability.
- Identified needs of customers promptly and efficiently.
- promote an environment conducive to learning helpful alternative behaviors by encouraging and offering advice at appropriate junctures and serving as a mentor and role model for resident youth
Security Guard
Balt Museum of Art
Baltimore, MD
11.2004 - 07.2005
- Recognized by management for providing exceptional customer service.
- Worked effectively in team environments to make the workplace more productive.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Enforced safety regulations and monitored access control points.
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
Correctional Officer (Contract)
State of Maryland
Baltimore, MD
01.2003 - 01.2004
Correctional Officer
State of Maryland
Baltimore, MD
05.2001 - 12.2002
Education
Diploma -
State of Maryland
Baltimore, MDSkills
- Sterilization techniques
- Patient hygiene management
- Restocking supplies
- Infection control standards
- CPR certification
- Medical laboratory procedures
- Phlebotomy and specimen collection
- Patient observation
- performing EKG
- Perimeter control
- Inmate monitoring
- Incident prevention
- Surveillance/CCTV
- Weapons training
- First aid and CPR certified
- Patrol procedures
Certificationsandskills
- Culinary Arts, Stratford University, Baltimore, MD, 04/01/14
- Medical Assistant, American Career Institute, Columbia, MD, 02/01/12
- Correctional Entrance Level, CC of Baltimore Co., Essex, MD, 05/01/02
- CNA Training & BLS Certified, UMMC, Baltimore, MD, 21201, 10/01/23
Timeline
Patient Care Technician
UMMC Hospital
10.2023 - Current
Security Guard (Contract)
Department of Juvenile Services
05.2018 - 01.2019
Grill Cook (Temp)
True Grits (UMBC)
11.2017 - 01.2018
Prep Cook
Land of Kush
08.2017 - 01.2018
Security Guard (Contract)
Spring Grove Hospital
04.2011 - 10.2011
Food Service Supervisor (Contract)
Canteen Correctional Svc
06.2008 - 11.2009
Health Information Clerk (Temp)
Correctional Medical Svc
05.2007 - 06.2008
Residential Advisor (Contract)
State of Maryland
11.2004 - 07.2005
Security Guard
Balt Museum of Art
11.2004 - 07.2005
Correctional Officer (Contract)
State of Maryland
01.2003 - 01.2004
Correctional Officer
State of Maryland
05.2001 - 12.2002
Diploma -
State of Maryland