Summary
Overview
Work History
Education
Skills
Leadership Experience
Extracurricular Activities
Projects
Timeline
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Tenekio Karunanithy

Villa Rica,GA

Summary

Well-qualified individual with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.

Overview

19
19
years of professional experience

Work History

Service Desk Coordinator

Walgreens
02.2022 - Current
  • Coordinated cross-functional teams to resolve complex technical issues, resulting in quicker ticket resolution.
  • Optimized resource allocation by effectively scheduling staff shifts according to anticipated workload patterns.
  • Supported company-wide system upgrades by coordinating with IT teams and communicating potential impacts on endusers.

Assistant manager

Sears
03.2005 - 11.2018
  • I received several awards in my tenure including Employee of the Year (07, 09, 11, 14, and 17) and closed over 12 million in sales and thousands of units in loyalty program registrations.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
  • Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.

Education

Bachelor of Business Arts - Human Resources Management

Strayer University
Atlanta, GA
06.2026

Bachelor of Arts - Marketing

Emory University
Atlanta, GA
12.2006

Skills

  • Network Troubleshooting
  • Remote Support
  • Employee Onboarding
  • HR Policies Implementation
  • Office Administration
  • Organization and Multitasking
  • Relationship Building
  • Staff Management
  • Critical Thinking
  • Office Management

Leadership Experience

Month Year, I led a team of 200+ colleagues at Sears for over 13 years. After that experience concluded, I focused on my growing family after the birth of my youngest daughter. Then I got back into the leadership saddle again at the Walgreens service desk, where I coordinated the efforts of roughly 115 teammates as they troubleshot issues in the pharmacy chain.

Extracurricular Activities

Member, NCLS Honor Society Member Phi Theta

Projects

Mission to Bali, 2023, I went on a soul-restoring trip to Bali in 2023, to reset my spirit and recharge after a challenging few years. I needed a core reset after being in the corporate connive-thrive-drive for all these years without a stop. I built a little hut for myself and truly got back to what drives me in the first place—a desire to accomplish and grow.

Timeline

Service Desk Coordinator

Walgreens
02.2022 - Current

Assistant manager

Sears
03.2005 - 11.2018

Bachelor of Business Arts - Human Resources Management

Strayer University

Bachelor of Arts - Marketing

Emory University

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Tenekio Karunanithy