Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Tenesha Tolbert

Pearland,TX

Summary

Experienced professional with a proven track record in office operations support. Expertise in managing high-priority initiatives and critical projects, while effectively supporting cross-functional departments. Known for a personable approach and a results-driven focus, excelling in high-pressure environments.
Recognized for consistently delivering exceptional support and contributing to team success. Reliable Attendance Specialist known for high productivity and efficient task completion. Skilled in data management, policy enforcement, and communication strategies. Excel in time management, problem-solving, and adaptability to ensure smooth attendance operations and compliance with regulations. Committed to enhancing organizational efficiency through attentive detail to attendance patterns and proactive issue resolution.

Overview

8
8
years of professional experience

Work History

P.E.I.M.S Attendance Specialist

Fort Bend ISD
01.2023 - Current
  • Customer Service- Applying effective communication skills with parents, students, and district officials regarding all attendance matters.
  • Enrollment-Registration- Assisting in clerical tasks to ensure student enrollment is legal and meets district requirements.
  • Data Entry- Operating in accuracy and proficiency while processing and maintaining student attendance records.
  • Professional Development- Active participation in weekly meetings related to improving school attendance.

License Permit Specialist III

Texas Department of Public Safety
01.2020 - 01.2021
  • Active Listening & Decision-Making: Exhibit professionalism and strong decision-making skills to address customer inquiries and concerns efficiently.
  • Effective Communication: Demonstrate patience, empathy, and clarity while interacting with customers, ensuring a positive service experience.
  • Transaction Processing: Accurately and promptly handle financial transactions, including licensing and road-test fees.
  • Road-Test & Vehicle Inspections: Conduct Class C road-tests and vehicle inspections, ensuring compliance with all regulations.
  • Opening & Closing Procedures: Manage daily operations by effectively handling opening and closing duties, including cash handling and paperwork.
  • Licensing Knowledge: Maintain a thorough understanding of CDL, MAB, Homebound, and Hardship Licenses and related transactions.

License Permit Specialist II

Texas Department of Public Safety
01.2019 - 01.2020
  • Assisted applicants in completing required forms for various permits.
  • Created standard operating procedures for issuing different types of permits.
  • Verified document authenticity to process license application.
  • Resolved customer complaints concerning permitting issues in an efficient manner.
  • Developed procedures for processing permit applications in a timely manner according to established protocols.

Powerschool Clerk

Muscogee County School District
01.2017 - 01.2018
  • Coordinated and prepared- registration materials for both current and new students, ensuring smooth enrollment processes.
  • Enrolled new students-, verifying that all necessary requirements were met for registration.
  • Managed and updated- student data within the Infinite Campus system, ensuring accuracy and compliance.
  • Maintained -detailed records of student enrollment, withdrawals, and daily attendance, ensuring up-to-date and accurate information.
  • Requested and processed- new student records, documenting withdrawal reasons, including the name of the transferring district.
  • Collaborated- with MCSD Social Workers to address and resolve habitual attendance issues for students.
  • Maintained- a comprehensive log of campus enrollment and withdrawal activity to ensure accurate tracking.

Education

Bachelor of Science (B.S) - Behavioral Science

University of Houston Clear Lake
Houston, Tx
12.2025

High School Diploma -

Greenwood High School
Greenwood, SC
05-2002

Skills

  • Data analysis
  • Customer service
  • Enrollment management
  • Effective communication
  • Compliance tracking
  • Database entry
  • Professional networking
  • Adaptability and flexibility
  • Confidentiality
  • Detail orientation
  • File and database management
  • Interpersonal communication
  • Proficient in Microsoft Office, PowerSchools, and Skyward
  • Project coordination
  • Teamwork and collaboration

Languages

English
Native/ Bilingual
Spanish
Limited

References

References available upon request.

Timeline

P.E.I.M.S Attendance Specialist

Fort Bend ISD
01.2023 - Current

License Permit Specialist III

Texas Department of Public Safety
01.2020 - 01.2021

License Permit Specialist II

Texas Department of Public Safety
01.2019 - 01.2020

Powerschool Clerk

Muscogee County School District
01.2017 - 01.2018

Bachelor of Science (B.S) - Behavioral Science

University of Houston Clear Lake

High School Diploma -

Greenwood High School

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Tenesha Tolbert