Teneshia Jacobs
Norwalk,CT
Summary
Adept at compassionate communication and problem-solving, I enhanced patient care at Sterling Care Home Health Care. My experience spans from meticulous wound care to ensuring safety and confidentiality, significantly improving patient satisfaction. Skilled in team collaboration, I consistently contributed to a positive, efficient work environment, showcasing my ability to adapt and excel in diverse roles.
Overview
10
10
years of professional experience
Work History
CNA/HHA
Sterling Care Home Health Care
Greenwich , CT
12.2024 - Current
- Assisted in preparing meals according to prescribed diets while monitoring food consumption levels.
- Reminded patients to take prescribed medications or nutritional supplements.
- Demonstrated excellent customer service skills when interacting with patients, families and guests.
- Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
- Recognized signs, symptoms of abuse, neglect and reported them per policy.
- Turned and repositioned bedridden patients to prevent bedsores.
- Conducted routine checks on patient vitals, blood pressure, blood sugar and heart rate.
Cafeteria/Recess Monitor
Norwalk Public Schools
Norwalk, CT
09.2021 - 04.2024
- Assisted cafeteria staff with serving snacks during lunchtime break periods.
- Held daily conversations with students about their day-to-day experiences at school.
- Inspected play area before each recess period for debris that could pose a safety hazard.
- Ensured safety of students during recess by monitoring playground activities and intervening when necessary.
- Intervened in situations involving bullying or intimidation between students on the playground.
Cash Office Associate
Target
Trumbull, CT
01.2015 - 01.2016
- Prepared and delivered end-of-day financial packages for management review.
- Utilized financial software for tracking and reporting cash flow and sales data.
- Verified cash drawer, counted money and balanced receipts.
- Participated in inventory counts as required by management team.
- Provided excellent customer service by greeting customers promptly and courteously.
- Provided support to sales associates in processing large transactions or addressing register issues.
- Resolved discrepancies between physical count of cash and register balance.
- Organized work area to maintain cleanliness and safety standards.
- Classified and summarized financial data to compile and enter in financial records
Education
Associates Degree Nursing - Nursing
University of Bridgeport
Bridgeport, CTSkills
- Wound care
- Maintaining confidentiality
- Team collaboration
- Problem-solving
- Patient transfers
- Compassionate communication
Timeline
CNA/HHA
Sterling Care Home Health Care
12.2024 - Current
Cafeteria/Recess Monitor
Norwalk Public Schools
09.2021 - 04.2024
Cash Office Associate
Target
01.2015 - 01.2016
Associates Degree Nursing - Nursing
University of Bridgeport
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