Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Destiny Cook

Mobile,AL

Summary

Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.

Overview

1
1
year of professional experience

Work History

Bail Bond Agent

BBB Bonding Company
01.2025 - Current
  • Assessed defendants' background and to repay bail bonds.
  • Filed paperwork and paid bonds to court, providing prompt jail release for defendants.
  • Processed payments from defendants to secure bonds.
  • Updated database and kept accurate records.
  • Located, apprehended and returned suspects to court or jail after missed court appearances.

Customer Service Representative

Marshalls Department Store
11.2024 - 01.2025
  • Responded to customer requests for products, services, and company information.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
  • Collaborated with staff members to enhance customer service experience and exceed team goals through effective client satisfaction rates.
  • Monitored cash drawers in multiple checkout stations and maintained adequate cash supply.
  • Collected and returned unpurchased or returned items to correct shelf locations and arranged displays to promote sales.

Education

High School Diploma -

McGill - Toolen High School
Mobile
05-2024

Skills

  • In-store support
  • Punctuality and reliability
  • Product sales
  • Time management
  • Merchandise upselling
  • Retail sales customer service

Languages

English
Full Professional

Timeline

Bail Bond Agent

BBB Bonding Company
01.2025 - Current

Customer Service Representative

Marshalls Department Store
11.2024 - 01.2025

High School Diploma -

McGill - Toolen High School