TENNEH DEAN
Houston,TX
Summary
Detail-oriented, results driven service industry professional with exceptional organization skills and proven ability to multitask in fastpaced, high volume industries including bars, restaurants, and nightclubs. A confident team leader and team player ambitious to use my strong interpersonal and management skills to drive profitable growth.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Event Manager/ Bartender
Toast Tours
06.2018 - 11.2023
- Provided excellent customer service at events ranging from 25 to 150 patrons
- Named 'Employee of the Month' just after 4 months from joining
- Managed money while crafting cocktails in a high volume environment with 300 clients
- Organized various pub-themed parties for different occasions which were very helpful for the revenue of the bar raising it by 20-30%
- Create customized bar experience and Implement ideas within specific budget guidelines.
Bartender/Server
Tantrum
01.2020 - 01.2021
- Managed closing duties, including daily reconciliation of cash and restocking inventory
- Served guests promptly, courteously and professionally
- Demonstrated a thorough knowledge of all menu items and daily specials
- Delivered excellence in customer service, including providing menu recommendations, timely follow-up, and communicating effectively.
Server
Buffalo Wild Wings
02.2017 - 06.2018
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
Server
Wild Bill Sports
10.2014 - 05.2016
- Organize, plan, and set goals for new team members
- Train new employees while attending to customer needs on a daily basis
- Monitored revenue, orders, and restaurant conditions
- Built strong customer and employee relationships, increasing client loyalty and brand recognition.
Education
Texas Southern University
Houston, TX05.2020
Skills
- Beverage Orders
- Customer Service
- High Volume
- Organization
- Multitasking
- Customer Transactions
- Aloha
- Revention
- RPower
Websites
Certification
- TABC
- Seller Training Certification
- Learn2Serve Food Handler Training Course
Personal Information
Title: Bartender/Server
References
- Leona Anderson, 1832-718-6728
- Shalisa Wilson, 1612-242-0336
Timeline
Bartender/Server
Tantrum
01.2020 - 01.2021
Event Manager/ Bartender
Toast Tours
06.2018 - 11.2023
Server
Buffalo Wild Wings
02.2017 - 06.2018
Server
Wild Bill Sports
10.2014 - 05.2016
Texas Southern University
- TABC
- Seller Training Certification
- Learn2Serve Food Handler Training Course
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