Courtney Dwyer
Summary
Reliable Bartender with background in both high-volume and intimate bar settings. Skills include mixology, customer service, cash handling, inventory management and team collaboration. Known for creating unique cocktails that enhance dining experience and increase customer satisfaction. Proven ability to improve bar operations and contribute to business growth.
Overview
7
7
years of post-secondary education
16
16
years of professional experience
Work History
Event Manager/ Bartender
Twist and Spout
Denver
12.2019 - 05.2026
- Coordinated logistics for various events including timelines, venues, and vendors.
- Managed budgets and expenses to ensure financial efficiency during event planning.
- Collaborated with clients to define event goals and design tailored experiences.
Bartender/ Manager
Nana’s Dim Sum & Dumplings
Denver
08.2024 - 10.2025
- Crafted unique cocktails using fresh ingredients and innovative techniques.
- Provided exceptional customer service in a fast-paced bar environment.
- Maintained cleanliness and organization of the bar area throughout shifts.
- Managed inventory levels and ordered supplies to meet customer demand.
- Trained new bartenders on standard operating procedures and drink recipes.
Bartender/ Manager
Blackbird Public House
Denver
05.2019 - 08.2025
- Crafted unique cocktails using fresh ingredients and innovative techniques.
- Provided exceptional customer service in a fast-paced bar environment.
- Maintained cleanliness and organization of the bar area throughout shifts.
Bartender
Temple Nightclub
Denver
05.2021 - 09.2023
- Mixed and served drinks to customers efficiently at a high-energy nightclub.
- Maintained cleanliness and organization of the bar area during peak hours.
- Engaged with guests to create a welcoming atmosphere and enhance their experience.
- Followed standard operating procedures for mixing drinks according to recipes or instructions from management team members.
- Provided friendly conversation with patrons to create an inviting atmosphere.
- Prepared alcoholic and non-alcoholic beverages for bar and wait staff in a timely manner.
- Closely monitored customers' intoxication levels and discontinued alcohol service, removed from premises, or requested assistance from security.
- Performed cash handling duties such as operating the point of sale system, processing credit cards, taking payments from customers, making change, and reconciling daily sales receipts.
Bartender
Shotgun Willies
Denver
12.2016 - 04.2019
- Mixed and served drinks to customers efficiently at a high-energy nightclub.
- Maintained cleanliness and organization of the bar area during peak hours.
- Engaged with guests to create a welcoming atmosphere and enhance their experience.
- Collaborated with team members to streamline service processes during busy events.
- Handled cash transactions accurately and managed the closing register at the end of shifts.
- Performed opening and closing duties including restocking supplies.
- Greeted customers and provided excellent customer service.
- Developed good working relationships with fellow employees through effective communication.
Bartender/Trainer
Kona Grill
Denver
09.2012 - 08.2016
- Trained new bartenders on drink preparation and service protocols.
- Developed training materials to enhance staff skills and knowledge.
- Conducted regular assessments to evaluate bartender performance and understanding.
Bartender
Bushwackers
Denver
03.2010 - 09.2012
- Mixed and served drinks to customers efficiently at a high-energy nightclub.
- Prepared cocktails from bar recipes and served wine, draft and bottled beer.
- Engaged with guests to create a welcoming atmosphere and enhance their experience.
- Maintained cleanliness and organization of the bar area during peak hours.
- Monitored inventory levels and restocked supplies as needed during shifts.
- Handled cash transactions accurately and managed the closing register at the end of shifts.
- Performed opening and closing duties including restocking supplies.
- Resolved customer complaints in a professional manner.
Education
Medical Esthetics - Medical Aesthetician
Colorado Advanced Esthetics
Denver , CO 08.2018 - 10.2019
Associate Degree in Nursing - Nursing
Arapahoe Community College
Littleton, CO 08.2006 - 05.2012
Skills
- High-volume bartending: Beer, whiskey & shot service, Classic cocktails
- Menu development
- Cost control: Price drinks right to make a good profit for the bar
- Pouring accuracy: Use a jigger or free-pour without spilling or wasting stock
- Speed and flow: Make drinks fast and keep the work area clean
- POS systems
- Inventory and restocking
- Cash handling & drawer balancing: Trustworthy and honest Knowledgeable and efficient
- Opening and closing duties
- Training/ Management
- Quick thinking: Fix broken tools, calm angry guests, or swap missing ingredients instantly
- Drink balancing: Mix sweet, sour, strong, and bitter flavors for a great taste
- Guest engagement
- Friendly customer service: problem-solving and de-escalation skills, creates regulars and a fun, inviting environment
Timeline
Bartender/ Manager
Nana’s Dim Sum & Dumplings
08.2024 - 10.2025
Bartender
Temple Nightclub
05.2021 - 09.2023
Event Manager/ Bartender
Twist and Spout
12.2019 - 05.2026
Bartender/ Manager
Blackbird Public House
05.2019 - 08.2025
Medical Esthetics - Medical Aesthetician
Colorado Advanced Esthetics
08.2018 - 10.2019
Bartender
Shotgun Willies
12.2016 - 04.2019
Bartender/Trainer
Kona Grill
09.2012 - 08.2016
Bartender
Bushwackers
03.2010 - 09.2012
Associate Degree in Nursing - Nursing
Arapahoe Community College
08.2006 - 05.2012