Tennille Hemby
The Pines at Woodcreek
Spring
19
years of professional experience
Multifamily property management professional with extensive experience in lease management, tenant relations, and conflict resolution. Successfully managed diverse rental portfolios and enhanced resident satisfaction through effective communication and operational efficiency. Aiming to apply hands-on experience and leadership in a property manager role with increased operational responsibilities.
Work History
Leasing Agent
2 Months- Conducted property showings and guided prospective tenants through leasing process to enhance tenant acquisition.
- Coordinated maintenance requests and liaised with service teams to ensure prompt resolution of tenant issues.
- Developed strong relationships with residents to foster community engagement and satisfaction.
- Handled calls and inquiries from various parties, utilizing active listening and open-ended questions to effectively resolve concerns.
- Coordinated maintenance requests and communicated with service teams for timely responses.
Leasing Manager
5 Months- Managed leasing operations for residential units at a premier apartment community.
- Coordinated property tours and leasing presentations, enhancing prospective resident experience and increasing interest.
- Conducted tenant screenings and processed applications to ensure compliance.
- Maintained accurate records of leases, renewals, and tenant communications.
- Created leasing contracts, collected rent payments, and maintained tenant records.
- Cultivated strong relationships with residents, boosting community engagement and fostering a welcoming environment.
- Resolved tenant complaints in a timely manner to maintain positive relationships.
- Developed strong relationships with residents to foster community engagement.
- Resolved tenant complaints promptly, strengthening resident satisfaction and maintaining positive community relationships.
Leasing Agent
2 Months- Conducted property tours and provided leasing information to prospective residents, enhancing their understanding of available options.
- Processed applications by conducting background checks and verifying references.
- Assisted prospective residents with property tours and leasing information.
- Followed up with tenants on renewal notices to ensure timely responses and maintain occupancy rates.
- Processed lease applications by conducting background checks and verifying references to ensure qualified tenant selection.
Assistant Property Manager
1 Year 2 Months- Executed leasing activities, including tenant screenings and lease signings.
- Coordinated property maintenance requests and ensured timely service completion to uphold tenant satisfaction.
- Executed leasing activities, including tenant screenings and lease signings, to maintain occupancy rates.
- Coordinated property maintenance requests and followed up on service completion.
- Maintained property records and ensured compliance with regulations.
- Resolved tenant complaints regarding maintenance issues promptly, enhancing resident relations.
- Collected first month's rent along with the security deposit prior to the move-in date.
Leasing Agent/Assistant Property Manager
5 Years 5 Months- Conducted property tours and provided leasing information to prospective tenants, promoting informed decision-making and enhancing tenant engagement.
- Managed leasing documents and processed tenant applications efficiently.
- Managed rent collection, issuing late notices and eviction notices to ensure timely payments and compliance with lease agreements.
- Managed rent collection, issued late and eviction notices to uphold timely payments and ensure lease compliance.
- Inspected vacated apartments to verify quality standards for new tenants, ensuring readiness for quick re-leasing.
- Assisted current tenants with maintenance requests and other inquiries.
Property Manager
2 Years 5 Months- Oversaw lease agreements and renewals, optimizing occupancy rates and tenant retention.
- Developed and implemented property management policies to enhance operational efficiency.
- Managed property operations, ensuring timely maintenance and tenant satisfaction.
- Coordinated vendor services for landscaping, cleaning, and repairs to maintain property standards.
Education
Bachelor of Science - Business Administration
Skills
Tenant screening
Lease management
Rent oversight
Maintenance coordination
Rent collection
Property inspections
Vendor management
Tenant relations
Conflict resolution
Timeline
Leasing Agent
The Pines at Woodcreek
11.2025 - 01.2026Read More
Leasing Manager
The Columns at Shadow Creek
03.2025 - 08.2025Read More
Leasing Agent
Sweetwater Point (Tax Credit)
01.2025 - 03.2025Read More
Assistant Property Manager
AIM Realty
01.2019 - 03.2020Read More
Leasing Agent/Assistant Property Manager
Regency at Dell Ranch
07.2013 - 12.2018Read More
Property Manager
Tujunga Hills
05.2007 - 10.2009Read More
The University of Texas At Austin
Bachelor of Science from Business Administration
Read More