Tenzin Phende
Woodside,NY
Summary
Results-oriented achiever with proven ability to exceed targets and drive success in fast-paced environments. Combines strategic thinking with hands-on experience to deliver impactful solutions and enhance organizational performance.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Produce Specialist
Wholefoods
01.2024 - Current
- Reported product ordering and shipping discrepancies to department manager.
- Generated signage for produce goods and performed price check functions.
- Maintained accurate inventory records, submitting weekly reports to management for better forecasting and ordering decisions.
- Enhanced produce quality by implementing proper storage techniques and regular inventory rotation.
- Optimized presentation of high-margin specialty products by creating prominent and creatively themed displays to attract customer attention.
- Expedited produce deliveries by unloading trucks efficiently while verifying order accuracy against invoices.
- Assisted in training new employees on department procedures, safety protocols, and product knowledge to ensure consistent service levels.
- Rotated produce on sales floor to guarantee optimal freshness and variety.
Uber Driver/Lyft Driver
Uber
01.2022 - 10.2023
- Responsible for picking up and delivering customers to destinations
- Responsible for taking the fastest and shortest routes
- Helped load and unload the vehicle
- Kept the vehicle clean and in good working order.
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
Server
Ikinari Steak
07.2020 - 03.2022
- Managed orders and accompanying financial transaction using digital POS
- Promoted from preparer, into interviewer and quality reviewer as season progressed
- Knowledgeably recommended menu items based on customer needs and preference, including up selling complementary dishes and drinks
- Negotiated resolved customer concerns.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Waiter
Cipriani
09.2019 - 06.2020
- Ensured optimal guest experience by seating guests, taking orders, serving dishes with a positive attitude
- Cleaned up venue after event to ensure no food, plates, beverages or other detritus remain behind
- Consulted with customers about any meal or head count changes prior to event
- Inspected final arrangements with customer to ensure satisfaction
- Communicated with event coordinators.
- Managed high volume of customers during peak hours, maintaining prompt and efficient service.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
- Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
Sales Associates
Bread Alone
09.2016 - 09.2019
- Gained in depth knowledge of company's product offerings to provide reliable and trusted assistance to hundred customers daily
- Created attractive merchandise displays with strategic product placement that pulled customers into my booth and maximized purchase
- Trained new employees on how to set up booth and customer service techniques.
Education
Bachelor of Facilities Management - Facilities Management
New York City College of Technology of The City University of New York
Brooklyn, NYSkills
- Great with communication
- Fluent in Hindi, Nepali, Tibetan and English
- Excellent in collaboration and teamwork
- Great punctuality and strong work ethic
- Computer: Microsoft Word, PowerPoint
- POS
- Customer service
- Cash register
- Sales
- Serving
- Food industry
- Stock Rotation
- Food Safety Compliance
- Product Knowledge Expertise
- Visual display creation
Certification
Driver's License
Personal Information
Work Permit: Authorized to work in the US for any employer
Languages
Tibetan
Native or Bilingual
English
Native or Bilingual
Hindi
Limited Working
Timeline
Produce Specialist
Wholefoods
01.2024 - Current
Uber Driver/Lyft Driver
Uber
01.2022 - 10.2023
Server
Ikinari Steak
07.2020 - 03.2022
Waiter
Cipriani
09.2019 - 06.2020
Sales Associates
Bread Alone
09.2016 - 09.2019
Bachelor of Facilities Management - Facilities Management
New York City College of Technology of The City University of New York
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