Teodora Jovicic

I was caring for an elderly woman in her home, taking care of all her needs from making doctors appointments and taking her to them, to taking her blood pressure and making sure she is taking her medication, and all her hygiene needs.

• Assisted patients with daily living activities, promoting independence and wellbeing.
• Ensured proper hygiene practices were followed by assisting with bathing, grooming tasks.
• Improved patient comfort by providing compassionate and attentive care.
• Maintained a clean and safe environment for patients, reducing the risk of infections and accidents.
• Developed strong relationships with patients'' families to provide updates on progress and address concerns collaboratively.

• Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
• Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
• Maintained clean sales floor and straightened and faced merchandise.
• Helped customers complete purchases, locate items, and join reward programs.
• Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
• Managed cash register after end of shift to balance and record accurate transactions.
• Answered questions about store policies and addressed customer concerns.
• Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
• Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
• Developed strong relationships with repeat clients, leading to increased loyalty and return visits.