Teonna Simpson
Nampa,ID
Summary
Accomplished professional with significant expertise in project management and process optimization. Proven ability to manage multiple projects simultaneously while enhancing team collaboration and achieving strategic objectives. Focused on improving customer service standards and operational efficiency.
Overview
25
25
years of professional experience
Work History
Store Manager
Chicos FAS (SOMA)
Meridian, Idaho
2022.02 - Current
- Supervised daily store operations, ensuring compliance with company policies.
- Trained and developed team members to elevate customer service skills.
- Implemented visual merchandising strategies to enhance product displays.
- Conducted performance evaluations and delivered constructive feedback to staff.
- Balanced sales, reconciled cash, and managed bank deposits during opening and closing duties.
- Resolved customer complaints promptly to maintain satisfaction.
- Prepared weekly schedules to ensure adequate floor coverage within fiscal guidelines.
- Analyzed sales data to identify trends and improve sales strategies.
- Managed daily banking activities such as deposits and withdrawals.
- Updated and maintained store signage and displays.
- Prepared monthly reports on sales figures, expenses, profits.
Program Manager
Computrol
Meridian, Idaho
2001.01 - 2022.02
- Developed and maintained project plans, timelines, and budgets for multiple projects.
- Managed competing deadlines across various projects to ensure timely delivery.
- Established partnerships with teams, vendors, and contractors to enhance collaboration.
- Monitored project progress to meet quality standards and delivery timelines.
- Led meetings with internal teams, consultants, and contractors for effective communication.
- Oversaw budget management for multiple projects ensuring resource optimization.
- Reviewed customer requests and provided competitive quotes in a timely manner.
- Developed project plans outlining tasks, timelines, and resource allocation.
- Identified opportunities for process improvements related to design and manufacturing of wiring harnesses.
- Assisted in developing processes and procedures related to document management systems.
- Analyzed data collected during the course of the program operations and reported results accordingly.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
High School Diploma -
Caldwell High
Caldwell, ID1991-01
Skills
- Program management
- Process optimization
- Scheduling and planning
- Strategic alignment
- Quotation management
- Client relationship management
- Cross-functional collaboration
- Sales strategy
Timeline
Store Manager
Chicos FAS (SOMA)
2022.02 - Current
Program Manager
Computrol
2001.01 - 2022.02
High School Diploma -
Caldwell High