Summary
Overview
Work History
Education
Skills
Certification
Timeline
Server
Tepaynga Williams

Tepaynga Williams

Avondale,AZ

Summary

I am currently searching for new employment to further myself as a salesperson with my degree in mind. I am a 22-year-old college student studying for my Associate in Business General Requirements. I am eager to accept a part-time or full-time position that will utilize my education and experience with the opportunity for advancement. I am extremely goal-oriented and excel at working within a team and on my own. If given the opportunity, I am always willing and ready to learn or hone any skill available to me; being intellectually challenged and taught new things is something that excites and motivates me. Welcoming and intelligent worker with a proven history of accuracy, efficiency, and punctuality. Skilled at customer issue resolution with great attention to detail and organization skills. Resourceful and outgoing professional with training in POS software.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Server

Old Chicago Pizza
09.2022 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Cultivated warm relationships with regular customers.

Hostess

Claim Jumper Restaurant
03.2022 - 09.2022
  • Supported serving staff, food runners, and bussers to keep dining room presentable and ready for guests
  • Escorted guests to seating area, furnished menus, and highlighted daily specials
  • Greeted guests and gathered information to seat groups or place on waitlist
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders, and respond to service questions
  • Completed closing duties by emptying trash, safeguarding alcohol, and polishing silverware
  • Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele
  • Cleaned and restocked counter areas, replenished cash drawer, and checked server supplies to facilitate operations
  • Stayed attentive to server availability and table turnover to quickly seat guests
  • Took beverage orders and served drinks during peak meal times
  • Utilized POS system to total meal costs and add taxes for final bill calculation
  • Tracked seated guests and available seating using computer-based and mobile reservation software

Hostess

Charleston's Restaurant
01.2022 - 03.2022
  • Greeted customers, answered questions, and recommended specials to increase profits
  • Answered phone inquiries to schedule and confirm reservations record takeout orders and respond to service questions
  • Delivered outstanding service and support from initial interactions, to final departure, maintaining loyal clientele
  • Resolved customer service and food-related issues to maintain guest satisfaction
  • Explained QR code scanning for electronic menu access
  • Utilized POS system to total meal costs and add taxes for final bill calculation
  • Scheduled reservations and notified servers and managers of large groups to Prepare seating in advance

Education

Some College (No Degree) - Business

Maricopa Community Colleges - Estrella Mountain
Avondale, AZ

Skills

  • Computer literate
  • POS system
  • Credit and cash transactions
  • Issue resolution
  • Product recommendations
  • Effective customer upselling
  • Service prioritization
  • Safe food handling
  • Wine pairing
  • Liquor, wine, and food service

Certification


  • Alcohol Server License/Certificate – Various State Liquor Licensing Authorities.
  • Food Handler's Card or Permit - Various State Health Departments.

Timeline

Server

Old Chicago Pizza
09.2022 - Current

Hostess

Claim Jumper Restaurant
03.2022 - 09.2022

Hostess

Charleston's Restaurant
01.2022 - 03.2022

Some College (No Degree) - Business

Maricopa Community Colleges - Estrella Mountain

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Tepaynga Williams