Tequila Chappell
Columbus,OH
Summary
Dynamic manager with a proven track record excelling in team leadership and customer service. Successfully implemented process improvements that enhanced order fulfillment efficiency and reduced waste. Skilled in staff training and development, fostering a motivated workforce dedicated to exceptional service and operational excellence.
Talented Manager with expert team leadership, planning, and organizational skills built during successful career. Smoothly equip employees to independently handle daily functions and meet customer needs. Diligent trainer and mentor with exceptional management abilities and results-driven approach.
Overview
14
14
years of professional experience
Work History
Manager
HMSHost Starbucks
Columbus, OH
04.2023 - 07.2026
- Supervised daily operations to ensure exceptional customer service and product quality.
- Trained and mentored team members on operational procedures and customer engagement techniques.
- Developed strategies to optimize inventory management, reducing waste and improving stock availability.
Manager
Shake Shack
Columbus, OH
02.2020 - 03.2023
- Oversaw daily operations to ensure compliance with health and safety standards.
- Trained and mentored new team members on service protocols and product knowledge.
- Implemented process improvements that enhanced efficiency in order fulfillment.
- Managed inventory levels, reducing waste through effective stock management practices.
Manager
Tim Hortons
Columbus, OH
12.2012 - 08.2016
- Managed and motivated employees to be productive and engaged in work.
- Maintained professional, organized, and safe environment for employees and patrons.
Education
High School Diploma -
Centennial High School
Columbus, OH06.2004
Skills
Customer service
Team leadership
Time management
Staff training and development
Staff management
Timeline
Manager
HMSHost Starbucks
04.2023 - 07.2026
Manager
Shake Shack
02.2020 - 03.2023
Manager
Tim Hortons
12.2012 - 08.2016
High School Diploma -
Centennial High School