Tequila D. Wilkerson
Southfield,MI
Summary
Dynamic sales professional with a proven track record at Thornton & Grooms, excelling in relationship-building and customized sales strategies. Proficient in Service Titan and Microsoft Excel, I leverage strong communication skills to drive revenue growth and enhance customer satisfaction. Committed to delivering tailored solutions that meet client needs effectively.
Overview
14
14
years of professional experience
Work History
Replacement Specialist
Thornton & Grooms
Farmington Hills, MI
09.2021 - Current
- Delivered outstanding performance by exceeding annual objectives and securing over 3 million dollars per year.
- Developed and maintained relationships with new and existing clients to increase sales revenue.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Used active listening and relationship-building skills to assess customer needs, build rapport and connect with viable solutions.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Participated in team brainstorming sessions to develop new ideas for promotions.
- Listened to customer needs to identify and recommend best products and services.
Sales Consultant
Value City Furniture
Novi, MI
05.2020 - 03.2021
- Listened to customers to understand needs and refer to optimal services.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
- Worked with fellow sales team members to achieve group targets.
Home Furnishings Consultant & Pure Sleep Specialist
Art Van Furniture
Southfield, MI
05.2011 - 03.2020
- Earned distinction at Executive and Presidents Club Levels consistently.
- Greeted incoming customers and provided expert sales and service to drive revenue.
- Listened to customers to understand needs and refer to optimal services.
- Developed and maintained relationships with clients to increase sales revenue.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Demonstrated products in effort to show potential buyers benefits and advantages and encourage purchases.
Office Manager
Coca Cola Enterprises
Highland Park, MI
Assistant Branch Manager II – Licensed Financial Specialist
Comerica Bank
Sterling Heights, MI
Commercial Loan Assistant
Shorebank Corporation
Detroit, MI
Administrative Assistant
Citi Fiduciary Trust Services – Smith Barney Private Trust Bank of Michigan
Farmington Hills, MI
Client Service Associate
Salomon Smith Barney, Inc.
Southfield, MI
Education
BA - English & Speech
Tuskegee University
Tuskegee, AL01.1995
High School -
Cass Technical High School
Detroit, MI01.1990
Skills
- Service Titan
- TEAMS
- Microsoft Word
- Excel
- Outlook
- PowerPoint
- Experience with Kronos system
- Knowledge of SAP applications
- Maximizer strategy implementation
- Fiserv LaserPro
- Hogan
- Platform
- Experienced with internet tools and applications
Timeline
Replacement Specialist
Thornton & Grooms
09.2021 - Current
Sales Consultant
Value City Furniture
05.2020 - 03.2021
Home Furnishings Consultant & Pure Sleep Specialist
Art Van Furniture
05.2011 - 03.2020
Office Manager
Coca Cola Enterprises
Assistant Branch Manager II – Licensed Financial Specialist
Comerica Bank
Commercial Loan Assistant
Shorebank Corporation
Administrative Assistant
Citi Fiduciary Trust Services – Smith Barney Private Trust Bank of Michigan
Client Service Associate
Salomon Smith Barney, Inc.
BA - English & Speech
Tuskegee University
High School -
Cass Technical High School
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