Tequila Patterson
Denver
Summary
Proactive and goal-oriented professional with exceptional time management and problem-solving skills. Recognized for reliability and adaptability, with a quick capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to the growth of the organization and company.
Overview
8
8
years of professional experience
Work History
Area Supervisor
Ross Dress for Less
06.2024 - Current
- Provided ongoing coaching to staff members, promoting skill development and career progression.
- Oversaw daily operations to ensure adherence to company policies and procedures, maintaining consistency across all locations.
- Resolved conflicts between employees by mediating discussions that led to mutually beneficial outcomes.
- Reduced employee turnover by fostering a positive work environment and providing opportunities for professional growth.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
Assistant Financial Representative
Northwestern Mutual Life Insurance
06.2022 - 01.2023
- Managed accounts payable and receivable, ensuring timely processing of invoices and payments.
- Improved financial reporting accuracy by streamlining data collection and analysis processes.
- Created customized client presentations highlighting investment strategies tailored to individual needs, strengthening relationships with clients while promoting overall customer satisfaction.
- Worked with clients with life, long-term care or disability insurance accounts to increase profitability and account longevity.
- Met with members to understand goals and recommend solutions to fit specific needs.
Patient Transporter/CNA
Saint Joseph Hospital
10.2017 - 03.2021
- Establishes and maintains communication with patients and co-workers to improve quality of service and customer satisfaction
- Transport patients inside the hospital facility to designated areas in a punctual and timely manner
- Lifts patients in and out of bed, chairs, and stretchers to move them to and from treatment areas and procedural rooms
- Follows all protocols and procedures to ensure safe delivery of patients, their possessions, supplies
- Bathe and dress patient, take vital signs
- Turn and reposition patients bedridden
- Answer patient call lights, Change bed sheets and restock rooms with necessary supplies
- Warmly greeted patients and visitors and made each feel welcome.
- Assisted in training new Patient Transporters on proper techniques, protocols, and company policies, ensuring consistent high-quality care throughout the team.
- Transported patients to testing and treatment units, operating rooms and other areas using moveable beds, wheelchairs, and stretchers.
- Reduced patient anxiety during transport by maintaining open communication and answering questions.
Intake Specialist
Volunteers of America
01.2017 - 05.2017
- Conducted intake interviews to determine eligibility for program enrollment of veterans and seniors over 60
- Designated tracking systems to collect and review data to monitor performances results and deadlines
- Established and maintained case files, resulting in successful audit compliances
- Answered phone calls and provided new clients with required paperwork to initiate service and providing general program information and transferring callers to appropriate staff members
- Increased customer satisfaction with timely follow-ups, ensuring all necessary documentation was collected and processed promptly.
Education
Licensed in Billing And Coding - Billing And Coding
Academies To Work
Denver, CO08-2023
Certificate - Human Services
Human Services Training Program
Denver, CO04-2023
Licensed Phlebotomy Technician - Phlebotomy
Phlebotomy Training Specialist of Colorado
Denver, CO06-2019
Licensed CNA( Certified Nurse Assistant) - Nursing Education
Emily Griffith Technical College
Denver, CO05-2018
High School Diploma -
Ben Davis High School
Indianapolis, IN05-2005
Skills
- Customer Service Management/ Incoming calls
- Team management
- Cash handling and reconciliation/Training
- Healthcare
- Production management/ Decision- making
- Typing Speed (45 wpm)
- Detail Oriented
- Delegation and supervision
- Problem anticipation and resolution
- Cultural Sensitivity/Trauma Informed Care
- Multitasking and prioritizing
- Organizational Skills
- Data Management Skills
- Computer proficiency
Languages
Spanish
Elementary
Work Preference
Work Type
Full TimePart TimeWork Location
RemoteOn-SiteWork Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Accomplishments
I received employee of the month a few times at Saint Joesph hospital as CNA and Transporter.
I have quite a bit of knowledge in the medical field. I received two licenses in Phlebotomy and Certified Nursing Assistant (CNA).
I got accepted into the Radiology Program at Red Rocks Community College last year in 2024.
I got promoted to the Ross retail store in less then three months for assistant manager position back in July 2024.
Certification
Basic Life Support (BLS, CPR,AED, First Aid)
Human Services Training ( Financial Health Institute)
Software
Excel, Microsoft offices, Powerpoint,
Interests
I love working with people and helping people in need I feel like that is my calling to the universe I like medical, office, customer service jobs
Timeline
Area Supervisor
Ross Dress for Less
06.2024 - Current
Assistant Financial Representative
Northwestern Mutual Life Insurance
06.2022 - 01.2023
Patient Transporter/CNA
Saint Joseph Hospital
10.2017 - 03.2021
Intake Specialist
Volunteers of America
01.2017 - 05.2017
Licensed in Billing And Coding - Billing And Coding
Academies To Work
Certificate - Human Services
Human Services Training Program
Licensed Phlebotomy Technician - Phlebotomy
Phlebotomy Training Specialist of Colorado
Licensed CNA( Certified Nurse Assistant) - Nursing Education
Emily Griffith Technical College
High School Diploma -
Ben Davis High School
Similar Profiles
Phylis CovingtonPhylis Covington
Loss Prevention Associate at Ross Dress For DressLoss Prevention Associate at Ross Dress For Dress
Pauline NandinPauline Nandin
Cashier at Ross Dress For LessCashier at Ross Dress For Less
Veronica HernandezVeronica Hernandez
Assistant Store Manager at Ross Dress for LessAssistant Store Manager at Ross Dress for Less