Teqwonda Bryant
Buffalo Rock Pepsi
Dothan,AL
9
years of professional experience
Driven and reliable professional with a proven track record in customer service and pallet jack operation, honed across roles at Buffalo Rock Pepsi and The Home Depot. Excelled in enhancing in-store support and customer satisfaction, recognized through multiple Homer Awards. Skilled in balancing cash drawers and employing safety methods, consistently achieving and surpassing sales goals.
Work History
Retail Merchandiser
3 Years 4 Months- I currently work for Buffalo Rock Pepsi Company, where I go to different store locations to move drinks from the receiving area to the drink aisle to fill the shelves with sodas, Gatorade, and other Pepsi products.
- Worked closely with store managers to ensure compliance with corporate policies and procedures related to merchandising activities.
- Helped customers look for their desired drink.
- Pull pallets to the floor to get drinks out.
- Organized displays according to company standards, specifications, and front-faced all merchandise.
- Created merchandising plans based on customer buying habits and trends in the industry.
- Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
- Maintained a clean and organized work environment at all times.
- Participated in weekly meetings regarding upcoming promotions or changes in product lines.
- Monitored weekly, monthly and quarterly achievement goals.
Retail Merchandiser
3 Years 4 Months- I currently work for Buffalo Rock Pepsi Company, where I go to different store locations to move drinks from the receiving area to the drink aisle to fill the shelves with sodas, Gatorade, and other Pepsi products.
- Worked closely with store managers to ensure compliance with corporate policies and procedures related to merchandising activities.
- Helped customers look for their desired drink.
- Pull pallets to the floor to get drinks out.
- Organized displays according to company standards, specifications, and front-faced all merchandise.
- Created merchandising plans based on customer buying habits and trends in the industry.
- Regularly monitored store shelves to ensure product availability, restocking and rotating merchandise as needed.
- Maintained a clean and organized work environment at all times.
- Participated in weekly meetings regarding upcoming promotions or changes in product lines.
- Monitored weekly, monthly and quarterly achievement goals.
Cashier, Appliance Specialist
5 Years 6 Months- I started off as a part-time cashier for about a year, where I greeted customers and answered any questions they had about the store's products and services.
- I counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Issued receipts, refunds, credits or change due to customers.
- Kept check-out areas clean, organized and well-stocked to maintain attractive store.
- Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
- Adhered to social distancing protocols and wore mask or face shield.
- Built and maintained productive relationships with employees.
- I sold credit to motivate customers to apply for a credit card for The Home Depot, and I received Homer Awards for my hard work and dedication.
- Where, as soon as I got the chance to go full-time, I finished the remaining years at The Home Depot as an Appliance Specialist.
- Where I also helped out in other departments, like flooring, electrical, hardware, and customer service. While mainly working in appliances.
Education
High School Diploma
Skills
Cash drawer balancing
Ordering and stocking
Customer service
Dependable and reliable
Pallet arrangement
Self motivation
Pallet jack operation
Safety methods
Communication skills
In-store support