Ter Vang
Eau Claire,WI
Summary
Super hardworking person that is enthusiastic about learning new fields inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities with an emphasis on teamwork because, Together Everyone Achieves More.
Overview
11
11
years of professional experience
Work History
Sales Consultant/Trainer
Ken Vance Honda
2016.06 - 2022.05
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Provided sales and customer service assistance to walk-in traffic.
- Responded to telephone and in-person requests for information.
- Followed up with existing customers to provide additional support and address concerns.
- Increased sales by fostering relationships with customers, creating a customer for life.
- Stayed knowledgeable on latest Honda innovations and technological advancements through continuous training.
- Assisted in the training of new sales team members.
- Assisted in the ongoing development of new team members.
Sales Manager/Corporate Sales Trainer
Eau Claire Ford Lincoln
2015.03 - 2016.06
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Coached and counseled sales consultants, assisting with individual selling efforts and helping sales representatives reach targeted goals.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Conducted evaluations and observed employee performance to identify areas of needed improvement.
- Developed training programs to meet company objectives.
- Held one-on-one coaching sessions with individual team members to identify areas of growth and improvements.
- Collaborated with management to identify company training needs and scheduling.
- Mentored new hires with personalized coaching sessions, enhancing their skills and boosting overall team performance.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
General Sales Manager
Jack Links Auto And RV
2013.01 - 2015.03
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Monitored customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Upheld company policies and implemented standards fairly.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Developed and strengthened high-performance management and sales team.
Finance Manager
Eau Claire Ford Lincoln
2011.03 - 2013.03
- Supported operations management, sales, and marketing efforts to increase revenue and overall financial health.
- Prepared monthly reconciliation of sales performance and took corrective actions on deviations.
- Processed contracts and contacted appropriate parties for timely payments.
- Forecasted trends and recommended improvements based on financial goals.
- Submit contracts to lenders for approvals and funding.
- Interview customers to conduct needs analysis as to recommend different products for specific needs.
Education
High School Diploma -
North High School
Eau Claire, WI06.1996
Skills
- Sales Management
- Prospect Qualification
- Sales Strategies
- Leads Prospecting
- Customer Relationship Management
- Online Marketing
- Time Management
- Persuasive Communication
- Team collaboration
- Relationship building
- Strong communication
- Process driven
Timeline
Sales Consultant/Trainer
Ken Vance Honda
2016.06 - 2022.05
Sales Manager/Corporate Sales Trainer
Eau Claire Ford Lincoln
2015.03 - 2016.06
General Sales Manager
Jack Links Auto And RV
2013.01 - 2015.03
Finance Manager
Eau Claire Ford Lincoln
2011.03 - 2013.03
High School Diploma -
North High School
Similar Profiles
Adam NielsenAdam Nielsen
Sales Associate at Ken Vance HondaSales Associate at Ken Vance Honda
Remigio Israel Banda MunozRemigio Israel Banda Munoz
Parts Advisor at Ken Garff HondaParts Advisor at Ken Garff Honda
NATASHA BRANCHNATASHA BRANCH
Social Worker at Vance County DSSSocial Worker at Vance County DSS