Tera Bockting
Morrison,MO
Summary
Driven Office Assistant with proven expertise in data entry and customer service, honed at Magical Smiles Family Dentistry. Excelled in enhancing office efficiency and customer satisfaction through meticulous attention to detail and a positive attitude. Achieved significant improvements in document processing speed and accuracy, contributing to a streamlined and compliant office environment.
Overview
7
7
years of professional experience
Work History
Office Assistant
Magical Smiles Family Dentistry
07.2017 - Current
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Maintained and updated office records, both digital and physical.
- Expedited document processing with accurate data entry and timely filing.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Contributed to a positive work environment by fostering open communication among colleagues.
- Monitored security to help maintain equipment, data and information safety.
- Reviewed files, records and other documents to obtain information to respond to requests.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Edited and proofread documents for accuracy and completeness.
- Fostered operational efficiency and compliance with company policies through effective coordination of office activities.
Education
High School Diploma -
Osage R-1 Chamois
Chamois, MO05.1994
Skills
- Customer Service
- Positive Attitude
- Time Management
- Data Entry
- File Organization
- Resourceful
- Strong Problem Solver
- Scheduling appointments
- Front Office Management
- Scheduling
- Calendar Management
- Meticulous attention to detail
Timeline
Office Assistant
Magical Smiles Family Dentistry
07.2017 - Current
High School Diploma -
Osage R-1 Chamois
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