Tera Bockting

Magical Smiles Family Dentistry

07.2017 - Current

Completed clerical tasks such as filing, copying, and distributing mail.
Interacted with customers by phone, email, or in-person to provide information.
Managed daily data entry and kept clerical information accurate and up-to-date.
Maintained confidentiality in handling sensitive information while performing administrative tasks.
Maintained and updated office records, both digital and physical.
Expedited document processing with accurate data entry and timely filing.
Increased customer satisfaction by providing professional and courteous front desk support.
Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
Contributed to a positive work environment by fostering open communication among colleagues.
Monitored security to help maintain equipment, data and information safety.
Reviewed files, records and other documents to obtain information to respond to requests.
Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
Edited and proofread documents for accuracy and completeness.
Fostered operational efficiency and compliance with company policies through effective coordination of office activities.