Tera George-Brown

• Managed executive-level operations for healthcare directors, prioritizing urgent regulatory and clinical tasks.
• Drafted formal clinical correspondence and memos, ensuring 100% compliance with HIPAA and PHI standards.
• Facilitated audit preparation and document control for CMS standards, maintaining impeccable digital and physical filing systems.
  • Served as a primary point of contact for sensitive HR and compliance issues, maintaining strict discretion.
• Coordinated scheduling and logistics for meetings, ensuring optimal use of time and resources.
• Managed daily administrative tasks to support executive operations and enhance efficiency.

• Audited and maintained active-duty pay accounts, ensuring accurate processing of personnel actions and entitlements.
• Identified and corrected rejected transactions in automated systems

reducing pay discrepancies for service members.

• Interpreted complex federal pay regulations to resolve high-priority inquiries and sensitive financial issues.
• Processed military pay transactions accurately and efficiently.
• Assisted personnel with inquiries regarding payroll discrepancies and entitlements.

• Executed identity verification and credentialing for military personnel and contractors using DMDC systems.
• Validated legal source documentation to ensure compliance with DoD security protocols for CAC issuance.
• Maintained 100% accuracy in sensitive data entry while managing high-volume appointment scheduling.
• Conducted quality checks to maintain product standards and minimize defects.

• Processed financial entitlements and leave computations in accordance with federal pay policies.
• Managed disbursement of sensitive funds, including Death Gratuities, with extreme precision and empathy.
• Performed rigorous reviews of pay authorization documents to ensure completeness and regulatory audit readiness.
• Processed military pay transactions ensuring compliance with federal regulations and policies.
• Reviewed and verified payroll data for accuracy, resolving discrepancies efficiently.

• Personnel Leadership: Directed training and mission readiness for a technical team, overseeing performance evaluations and professional development.
• Asset Management: Accountable for the maintenance and operations of technical radar systems valued at $767M, maintaining "Full Mission Capability" for record-breaking durations.
• Process Improvement: Developed standardized troubleshooting and maintenance workflows that enhanced efficiency during large-scale field exercises across Hawaii.
• Regulatory Oversight: Enforced strict adherence to operational standards and safety protocols, earning formal recognition for excellence in leadership.
• Led strategic planning initiatives to enhance operational readiness and efficiency across multiple units.
• Coordinated training programs for personnel, ensuring compliance with military standards and protocols.