Tera Kielmeyer
Baton Rouge
Summary
High-energy retail management professional offers proven skills in strengthening operational procedures, enhancing team productivity and streamlining processes. Adaptable in changing environments with strategic decision-making skills. Performance-oriented and hardworking to create approaches to boost long-term business success.
Overview
22
22
years of professional experience
Work History
Assistant General Manager
Cabela's
11.2016 - Current
- Responsible for the day-to-day operational aspects of the business
- Directly supervise three department managers and over 100 employees
- Monitor theft and shrink throughout the store and assist in developing ways to minimize company loss
- Oversee the daily reports from the cash office, addressing any problems that arise
- Partner with HR when necessary to handle outfitter promotions, complaints, rewards, and disciplinary actions
- Develop outfitters and prepare them for leadership roles
- Documented as a Responsible Person on the store’s Federal Firearms License, participating in all aspects of the firearms business including the management of the compliance processes in accordance with the Federal Law
- Review the monthly Profit and Loss statement and look for ways to cut costs and improve profitability
- Conduct monthly operational walks, working with each department to ensure compliance
- Utilized multiple inventory management systems to accurately track various aspects of the business.
Firearms Department Manager
Cabela's
06.2013 - 11.2016
- In charge of maintaining and protecting the integrity of the stores Federal Firearms License
- Manage and provide guidance and leadership for the Gun Library, Firearms Sales Outfitters and Firearms Operations Outfitters
- Actively monitor sales and performance ensuring that the departments are in line with the store's goals and objectives
- Assist in opening new stores and training new managers
- Execute monthly audits and ensure they are completed with 100% accuracy
- Handle and resolve customer complaints
- Perform Manager on Duty responsibilities daily.
Firearms/Hunting Outfitter
Cabela's
12.2008 - 06.2013
- Assisted customers in choosing the correct firearms, optics, and hunting equipment to suit their needs
- Handled thousands of dollars in firearms transactions daily
- Provided the final check on ATF F 4473 ensuring accuracy of all information.
Sergeant
United States Marine Corps
05.2002 - 10.2008
- Communicated with Production Control daily to establish priorities and assign tasks
- Supervised the completion of the daily tasks in support of the squadron's production efforts
- Trained subordinates in proper maintenance of Weapon Repairable Assemblies, Shop Repairable Assemblies, and the Consolidated Automated Support System
- Ensured all maintenance actions were performed safely and in compliance with applicable directives
- Certified Green Belt in Lean Six Sigma and 5 S practices enhancing the efficiency and productivity of the work center.
Education
Master of Science - Management Information Systems
Embry-Riddle Aeronautical University - Daytona Beach
Daytona Beach, FL05.2024
Bachelor of Science - Business Management
Louisiana State University and A&M College
Baton Rouge, LA12.2021
Skills
- Team leadership expertise
- Process Improvement
- Lean Six Sigma - Green Belt
- Microsoft Office proficiency
- Employee Development
- Attention to Detail
- Operations Management
- Staff Management
- Inventory Control
- Budget Control
Timeline
Assistant General Manager
Cabela's
11.2016 - Current
Firearms Department Manager
Cabela's
06.2013 - 11.2016
Firearms/Hunting Outfitter
Cabela's
12.2008 - 06.2013
Sergeant
United States Marine Corps
05.2002 - 10.2008
Master of Science - Management Information Systems
Embry-Riddle Aeronautical University - Daytona Beach
Bachelor of Science - Business Management
Louisiana State University and A&M College