Tera Wright
Antelope,CA
Summary
Skilled Training Specialist highly effective at conducting individual and group training sessions focused on topics such as Customer Service, Specialized Content, and Retention. Enthusiastic personality with a hands-on, creative style. Ready to apply several years of experience to a challenging position.
Overview
6
6
years of professional experience
Work History
Training Specialist
Clear Capital
Roseville, CA
08.2016 - Current
- Design and facilitate training courses, aligning new learning development and solutions to organization's strategic goals, mission and vision.
- Design and facilitate training courses, aligning new learning development and solutions to organization's strategic goals, mission and vision.
- Coordinate administrative functions necessary to deliver and document training programs.
- Document participation and evaluated learning for each team member.
- Prepare visual aids for online and remote instruction.
- Track team member's leaves, attendance, scores and overall performance in databases.
- Develop lesson plans, instructional materials and written practice tests for Appraisal Operations training courses.
- Advise stakeholders on necessary enhancements needed for best practices to promote employee growth and productivity goals.
Education
Bachelor of Science - Business Management
University of Phoenix
Tempe, AZ09.2008
Skills
- Training Method Development
- Virtual Learning Management
- Coaching and Development
- Training Program Design
- Innovative Training Approaches
- Verbal and Written Communication
- Detail-Oriented
- Group Instruction
- Clear Communication
- Creative Solution Development
Accomplishments
- Successfully developed and implemented a robust training series for Appraisal Operations new hires, existing employees and other internal departments.
- Restructured and implemented a signature training series to accommodate a rapid hiring initiative.
- Developed and executed training for tech system updates.
Timeline
Training Specialist
Clear Capital
08.2016 - Current
Bachelor of Science - Business Management
University of Phoenix
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