Outgoing and reliable with passion for helping others. Understanding of fashion trends and able to provide personalized recommendations. Committed to creating positive shopping experiences and ensuring customer satisfaction.
Hi, I’m
Terace Jones
Stylist / Personal Shopper / Client Advisor
Newark,NJ
Summary
Overview
15
years of professional experience
Work History
Ferrari Lifestyles
Personal Shopper
08.2023 - Current
Job overview
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Provided exceptional customer service by addressing any issues or concerns promptly, maintaining a positive reputation as a Personal Shopper.
- Balanced multiple tasks simultaneously, prioritizing urgent requests without compromising attention to detail or overall service quality.
- Greeted clients entering store to provide welcoming environment and friendly customer service.
- Cultivated strong relationships with clients through consistent communication and timely follow-ups, resulting in repeat business.
- Resolved client wardrobe dilemmas, selecting outfits for special occasions that matched their unique style.
- Enhanced clients' online shopping experience by recommending reputable websites and verifying authenticity of luxury goods.
Prada USA
Client Advisor
07.2020 - 08.2023
Job overview
- Maintained in-depth knowledge of industry trends and products, ensuring accurate guidance for clients.
- Developed strong rapport with clients through active listening and empathetic understanding of their goals and concerns.
- Enhanced client satisfaction by providing personalized advice and tailored product recommendations.
- Excelled in meeting sales targets, contributing significantly to the overall success of the team.
Barneys New York
Client Advisor
02.2018 - 02.2020
Job overview
Bergdorf Goodman
Personal Shopper
12.2009 - 09.2014
Job overview
Education
Duke Ellington School of The ArtsWashington, DC
High School Diploma
University Overview
- Awarded [Award Name] Helen Hayes Award
- School of American Ballet scholarship in New York city
Skills
- Customer service
- Attention to detail
- Planning and organization
- Decision-making
- Customer relations
- Relationship building
- Flexible schedule
- Online order processing
- Upbeat and outgoing attitude
- Product knowledge
- Sales expertise
- Sales proficiency
- Fashion trends
Languages
English
Native or Bilingual
Timeline
Personal Shopper
Ferrari Lifestyles
08.2023 - Current
Client Advisor
Prada USA
07.2020 - 08.2023
Client Advisor
Barneys New York
02.2018 - 02.2020
Personal Shopper
Bergdorf Goodman
12.2009 - 09.2014
Duke Ellington School of The Arts
High School Diploma
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