Terah Keele
Reno,NV
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
year of professional experience
Work History
Acting General Manager
Domino's Pizza
03.2023 - Current
- Learned and adapted quickly to new technology and software applications.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Strengthened communication skills through regular interactions with others.
- Trained and regularly mentored associates on performance-oriented strategies and customer service techniques.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Streamlined the order-taking process to reduce wait times for customers, resulting in higher repeat business.
- Managed inventory levels to minimize waste and reduce costs while ensuring consistent product availability.
- Cultivated a loyal customer base through targeted community engagement efforts such as hosting special events or partnering with local organizations for fundraising initiatives.
- Tracked food production levels, meal counts, and supply costs.
- Trained and supervised new staff to enhance customer service skills and comply with food safety standards.
Package Handler
FedEx
11.2023 - 03.2024
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Used hand-held scanners and physical logs to accurately track item movements.
- Proved successful working within tight deadlines and a fast-paced environment.
- Verified correct labels and accurate shipping information on packages to avoid shipping to wrong addresses.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
Education
High School Diploma -
Lassen High School
Susanville, CA06.2022
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Time Management
- Multitasking
- Computer Skills
- Calm Under Pressure
- Problem Resolution
- Decision-Making
- Verbal Communication
- Organization and Time Management
- Active Listening
Timeline
Package Handler
FedEx
11.2023 - 03.2024
Acting General Manager
Domino's Pizza
03.2023 - Current
High School Diploma -
Lassen High School
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