Teranicia Greely
Forney
Summary
Efficient and detail-focused Data Entry Clerk with 5+ years of experience in
high-volume administrative and data entry environments. Proficient in
processing and managing documents, identifying data gaps, and supporting
fast-paced operations while delivering excellent customer service. Strong typing
skills, excellent communication.
Overview
8
8
years of professional experience
Work History
Healthcare Solution Specialist
TTECH
Monroe
03.2022 - Current
- Interact with customers via inbound and outbound calls to answer inquiries and respond to questions.
- Process insurance claims with accuracy and in a timely manner.
- Communicate in a clear and concise manner and work effectively as a team member.
- Document activity in customer accounts in an accurate manner and ensure confidentiality.
Customer Service Specialist
Broad path healthcare
Remote
05.2021 - 08.2022
- Managed incoming and outgoing phone calls, verified policies, and processed payments.
- Identified customer needs, provided resolutions to problems, and followed established procedures.
- Documented activities and interactions in an accurate and thorough manner.
- Provided quality customer service, followed procedures, and handled confidential information.
Deli Manager
Sam's Club
Monroe
01.2018 - 03.2021
- Provided customer service, including greeting customers and answering questions.
- Maintained high standards for freshness and sanitation.
- Filled, maintained, and rotated products and displays.
Education
Medical Billing and Coding -
Ultimate Medical Academy
HIPAA Essentials for Healthcare Professionals Certificate -
Ultimate Medical Academy
Skills
- Medical Billing
- Accounts Receivable
- Collections
- Co-Pay
- Deductibles
- Co-Insurance
- EOBs
- Revenue Cycle Management
- Posting Payments
- Government (Medicare & Medicaid)
- Third Party Payers
- Electronic Health Records (EHR)
- Electronic Medical Records (EMR)
- Managed Care (HMO, PPO, and POS)
- Workers Compensation
- Insurance Verification
- Insurance Claim Processing
- CMS 1500
- CMS 1450 (UB-04)
- Front Office Operations
- Medical Office Procedures
- Scheduling
- Medical Terminology
- Anatomy
- HIPAA Compliance
- Medical Coding (ICD-10, HCPCS, CPT)
- Data entry
- Invoice processing
- Accurate documentation
- Claims processing
- Microsoft Excel
- Quality assurance
- Scheduling appointments
- Microsoft Word
- QuickBooks expert
- Medical billing
- Fast typing speed
Volunteer Experience
Served as a volunteer at Shady Grove Elementary School for 1+ year
Awards
- High Academic Honors Recognition
- Dean's List
- Honor Roll
Languages
English, Fluent
Timeline
Healthcare Solution Specialist
TTECH
03.2022 - Current
Customer Service Specialist
Broad path healthcare
05.2021 - 08.2022
Deli Manager
Sam's Club
01.2018 - 03.2021
Medical Billing and Coding -
Ultimate Medical Academy
HIPAA Essentials for Healthcare Professionals Certificate -
Ultimate Medical Academy