Terasa LoPresto
Hudson,MI
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
6
6
years of professional experience
Work History
Cosmetologist
Belleza Salon And Spa
05.2024 - Current
- Maintained a clean and hygienic work environment by following strict sanitation guidelines and procedures.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Demonstrated high level of customer service to increase retention and satisfaction.
- Processed payments, entering sales in register for prompt customer service.
- Demonstrated exceptional time management skills by efficiently scheduling appointments and managing multiple clients simultaneously.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
- Supported reception desk, receiving phone calls, entering appointments, and collecting payments for services rendered.
Cosmetologist
Supercuts
Hillsdale, MI
10.2022 - 05.2024
- Enhanced client satisfaction by providing personalized cosmetology services based on individual needs and preferences.
- Collaborated with team members to ensure a seamless and enjoyable customer experience for all salon clients.
- Educated clients on proper hair care techniques to promote healthier hair between appointments.
- Developed strong rapport with clientele through consistent high-quality service, resulting in repeat business and referrals.
- Attended regular trainings and workshops to maintain cosmetology license and stay current on technique and skills.
- Answered phone calls and emails to schedule client appointments.
- Assisted in inventory management by tracking product usage, reordering supplies as needed, and maintaining an organized workspace.
Sleep Tech
Karim Healthcare
Coldwater, MI
03.2019 - 02.2020
- Regularly participated in continuing education opportunities to remain knowledgeable about latest research findings related to the diagnosis and treatment of sleep disorders.
- Coordinated scheduling for both overnight and daytime sleep studies, maximizing resources while minimizing wait times for patients seeking appointments.
- Collaborated with multidisciplinary teams to develop customized treatment plans for patients with sleep disorders.
- Ensured compliance with all regulatory guidelines governing the practice of Sleep Medicine in accordance with professional standards and state/federal regulations.
- Provided exceptional patient care throughout all stages of the diagnostic process, ensuring a positive experience for each individual.
- Evaluated the efficacy of prescribed treatments for patients, adjusting care plans as necessary to optimize results and overall wellbeing.
- Developed strong rapport with referring physicians, fostering collaborative relationships that ultimately benefited patient care outcomes.
- Maintained a clean and safe sleep lab environment, adhering to strict infection control protocols for optimal patient care.
- Improved patient comfort by effectively setting up and calibrating sleep monitoring equipment.
- Delivered timely and accurate documentation of study findings, facilitating seamless communication among healthcare providers involved in patient care.
- Conducted comprehensive patient evaluations, obtaining accurate medical histories and identifying potential sleep-related issues.
- Conducted follow-up consultations with patients post-treatment, assessing progress made toward achieving desired outcomes.
- Maintained strict confidentiality of patient information, ensuring compliance with HIPAA regulations and safeguarding sensitive medical data.
- Streamlined workflow processes, enhancing overall efficiency within the sleep lab team.
- Demonstrated exceptional problem-solving skills in addressing complex sleep disorders, utilizing a comprehensive approach to identify root causes and develop effective interventions.
- Cleaned and sterilized instruments, equipment and surfaces.
- Monitored patient vital signs, lab results and other indicators of health.
- Maintained accurate patient charts and medical records.
- Cared for patients by providing personal assistance and ambulation.
- Utilized medical software to document and track patient progress.
- Operated and maintained medical equipment used to diagnose and treat patients.
- Evaluated patient histories and medical records for accuracy and completeness.
- Gathered, charted, and analyzed patient history data and discussed key points with clinicians.
Education
Radiology
Jackson College
Jackson, MIGrand Valley State University
Allendale, MIHigh School Diploma -
Reading High School
Reading Mi05.2016
Skills
- Social skills
- Friendly communication
- Active listening
- Licensed cosmetologist
- Scheduling appointments
- Clear communication
- Professionalism and ethics
- Sanitation practices
- Decision-making
- Relationship building
- Reflective listening
- Sanitation maintenance
- Issue resolution
- Administrative procedures
- Workspace organization
- Tool, equipment, and surface sanitizing
Timeline
Cosmetologist
Belleza Salon And Spa
05.2024 - Current
Cosmetologist
Supercuts
10.2022 - 05.2024
Sleep Tech
Karim Healthcare
03.2019 - 02.2020
Radiology
Jackson College
Grand Valley State University
High School Diploma -
Reading High School