TERASHA NICOLE WHITEHEAD
South Euclid
Summary
Friendly and engaging team player and leader. Detailed oriented and experienced medical healthcare professional that is passionate about maintaining and elevating in my field. Knowledgeable administrative professional with expertise in medical records management, coding and data entry. Proven ability to review and document clinical data, ensuring accuracy and compliance. Well-versed in ICD-10, CPT and HCPCS coding systems.
Overview
11
11
years of professional experience
Work History
Medical Instrument Technician
Northeast Ohio Veteran’s Medical Center
03.2018 - Current
- Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
- Captured images using mobile equipment in operating rooms, emergency rooms, and patients' bedsides.
- Prepared imaging equipment in alignment with strict safety and hygiene protocols.
- Collaborated with wider healthcare teams to provide comprehensive patient care.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
General Sonographer II
University Hospital, Ahuja Medical Center
06.2014 - 12.2019
- Worked 40 hours per week , holiday, overtime, supplemental call
- Provided in-depth support to executive staff in regards to healthcare programs and administration.
- Upheld HIPAA regulations and standards for protecting patient information.
- Retrieved medical data for physicians and patients.
- Performed regular quality and validation assessments on patient data to verify accuracy.
- Generated medical reports on patient admissions, treatment and discharge for disbursement to various departments.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
Medical Assistant
PRN
12.2013 - 12.2014
- Administrative duties and clinical duties that ushered in new EMR system for my employer
- Proficiency in utilizing medical practice management information systems.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Organized and detail-oriented with a strong work ethic.
- Improved overall user experience through support, training, troubleshooting, improvements and communication of system changes.
Lead Certified Medical Assistant
Kidney And Hypertension
12.2013 - 06.2014
- WORKED 40 HOURS PER WEEK , HOLIDAY, OVERTIME, SUPPLEMENTAL CALL
- Contributed to the clinical efforts of 3 physicians from 3 locations for patients with chronic renal disease
- Obtained updated information, recent hospitalization recorded from various facilities, organized medication list, communicated with other physicians from other collaborating specialties
- Demonstrated the emotional intelligence to communicate with people from all walks of life
- Identified, analyzed, and interpreted trends or patterns in complex data sets by finding correlations and visualizing with charts.
- Analyzed data to identify root causes of problems and recommend corrective actions.
- Possessed the ability to read, write, and speak confidently comes a set of skills necessary for this job, which requires reading charts, writing in charts, and taking vital signs efficiently
- A basic understanding of patient care, medical terminology, coding procedures, reference tools, and appropriate clinical pharmacology for medical assistant practice scope
- Excellent interpersonal, organizational, and customer service skills.
Certified Medical Assistant
Cleveland Kidney and Hypertension
12.2013 - 06.2014
- Contributed to the clinical efforts of 3 physicians from 3 locations for patients with chronic renal disease
- Obtained updated information, recent hospitalization recorded from various facilities, organized medication list, communicated with other physicians from other collaborating specialties.
Volunteer
Cleveland Clinic Hospital, Marymount, Congestive Heart Failure Clinic
05.2013 - 08.2013
- Collaborated with nurse preceptors and other medical staff to achieve quality patient outcome goals.
- Utilized Electronic Medical Records (EMR) systems to record patient data.
- Participated in team meetings to discuss patient progress and plan for care.
- Administered CPR to patients in cardiac arrest following American Heart Association Standards.
- Quickly responded to situations impacting safety and security to unit, actualizing crisis prevention interventions to control and de-escalate situations.
Ultrasound Student
St. Joseph Health Center, DMS Externship
03.2013 - 08.2013
- Received and prepared patient for examination by reviewing requisition and case history, assessing method of testing, and explaining procedure to patient
- Maintain ultrasound equipment and work area, and maintain adequate supplies
- Performing scans for Abdomen, Small Parts, Vascular, OB/GYN, pediatrics and procedures.
- Completed ultrasound exam and verified proper documentation in ultrasound reporting system to facilitate accurate record-keeping.
- Assisted in executing optimum quality ultrasound exams while obtaining images to support diagnosis documented by interpreting physician.
Ultrasound Student
Source Diagnostics- Travel
03.2013 - 08.2013
- Communicate effectively with the elderly, recognizing the special nature of mobile sonographic examinations and multiple patient's needs
- Maintain a daily log of patients seen / completes exam billing forms
- Performing scans in Abdomen, Pelvis, and extensive vascular for nursing homes and various facilities for mobile.
- Reviewed work schedule with ultrasound coordinator to support workload coverage and assisted with back-up coverage for unscheduled call outs.
- Communicated differentials to interpreting physicians to consider possible causes of clinical findings before final diagnoses.
- Submitted written reports, verbal summaries, photographs and recordings to physicians to support accurate medical decision making.
Education
Bachelor of Science - Management Information Systems Business Administrative
Central State University
Xenia, OH2024
Associate of Science - Sonography
Sanford-Brown College Middleburgh Heights
08.2013
Medical Assistant Diploma -
CAHEEP Accredited
Sanford Brown College
Middleburg Heights, OhioSkills
- Problem Solving
- Budgeting and Forecasting
- Analytical Thinking
- Quality Improvement
- Data Analysis
- Healthcare Management
- Clinical Research
- Interpersonal Skills
- Effective Communication
- Attention to Detail
Affiliations
Dr. Lindsey Wilson
Modality Director Diagnostic Radiology CT and MRI
Office Line: 216.791.3800 x 65073
VA mobile: 216.785.5605
Dr. Nannette Alvarado
Interventional Radiologist
Office Line: 216.791.3800 x 61715
VA mobile: 216.205-5999
Vonda Rogers
Supervisory Medical Administrative Officer
Office Line: 216.791.3800 x 64313
VA Teams
Timeline
Medical Instrument Technician
Northeast Ohio Veteran’s Medical Center
03.2018 - Current
General Sonographer II
University Hospital, Ahuja Medical Center
06.2014 - 12.2019
Medical Assistant
PRN
12.2013 - 12.2014
Lead Certified Medical Assistant
Kidney And Hypertension
12.2013 - 06.2014
Certified Medical Assistant
Cleveland Kidney and Hypertension
12.2013 - 06.2014
Volunteer
Cleveland Clinic Hospital, Marymount, Congestive Heart Failure Clinic
05.2013 - 08.2013
Ultrasound Student
St. Joseph Health Center, DMS Externship
03.2013 - 08.2013
Ultrasound Student
Source Diagnostics- Travel
03.2013 - 08.2013
Bachelor of Science - Management Information Systems Business Administrative
Central State University
Associate of Science - Sonography
Sanford-Brown College Middleburgh Heights
Medical Assistant Diploma -
CAHEEP Accredited
Sanford Brown College
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