Terejia Showard
Boston ,MA
Summary
Security professional with thorough understanding of implementing and maintaining security protocols. Known for reliability, flexibility in adapting to dynamic environments, and strong focus on collaborative efforts to achieve results. Adept in surveillance, incident response, and conflict resolution, bringing balanced approach to team alignment and operational efficiency.
Overview
9
9
years of professional experience
Work History
Security Officer
Securitas Security Services USA
Boston, MA
12.2024 - Current
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
- Checked and verified photo identification prior to granting facility access.
- Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
- Improved overall security by conducting regular patrols and monitoring surveillance systems.
Security Officer
Strongbox Security Llc
Boston, MA
04.2022 - 11.2024
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Responded promptly in emergencies to minimize risk of damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
GMP Cleaner
Jantronics
Canton, MA
03.2020 - 04.2022
- Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
- Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
- Used time management and efficient cleaning methods to meet deadlines.
- Removed trash, debris and other waste materials from premises.
- Handled equipment, chemicals, and materials properly and with caution.
- Confirmed all cleaning tools and equipment were stored properly after use.
- Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
Front End Lead Supervisor
Priceritesupermarkets
Stoughton, MA
12.2016 - 05.2020
- Monitored cash drawers in Number checkout stations to verify adequate cash supply.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Responded to customer concerns with friendly and knowledgeable service and remedied issues promptly and effectively.
- Coached employees and trained on methods for handling various aspects of sales, complicated issues, and difficult customers.
- Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
- Implemented daily operating procedures to keep store clean, adequately stocked, and well-organized.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Education
GED -
Massasoit Community College
Brockton, MA03.2016
Skills
- Report writing
- Incident reporting
- General security
- Detail-oriented
- Superior customer service
Timeline
Security Officer
Securitas Security Services USA
12.2024 - Current
Security Officer
Strongbox Security Llc
04.2022 - 11.2024
GMP Cleaner
Jantronics
03.2020 - 04.2022
Front End Lead Supervisor
Priceritesupermarkets
12.2016 - 05.2020
GED -
Massasoit Community College