Summary
Overview
Work History
Education
Skills
Timeline
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Terence Burdick

Blue Springs,MO

Summary

Successful background maintaining efficient Slot systems by leveraging infrastructure and operational knowledge to enhance processes. Practiced troubleshooter with diagnostics procedure expertise and in-depth technical experience.

Overview

11
11
years of professional experience

Work History

Slot Technician Manager

Bally's
Kansas City, MO
01.2020 - Current
  • Identified plans and resources required to meet project goals and objectives.
  • Managed projects from procurement to commission.
  • Achieved project deadlines by coordinating with contractors to manage performance.
  • Modified and directed project plans to meet organizational needs.
  • Oversaw high profile projects for by planning, designing, and scheduling phases.

Slot Technician Supervisor

Bally's
Kansas City, MO
01.2015 - 01.2020
  • Performed minor repairs and made adjustments to slot machines to resolve common problems.
  • Set up and tested gaming machines and circuitry to conduct operational and functional tests, evaluating performance and reliability of gaming devices.
  • Coordinated, managed and organized special projects relevant to new machine installations, conversions, slot moves, player tracking and signs.
  • Conducted routine inspections to verify compliance with gaming control.

Slot Technician

Bally's
Kansas City, MO
05.2011 - 01.2015
  • Conducted routine inspections to verify compliance with gaming control.
  • Responded to inquiries by addressing player questions about game operations, machine functions and payouts.
  • Explained game instructions and rules to customers.
  • Interacted with casino customers by answering questions, addressing concerns and handling escalations.
  • Patrolled assigned areas to verify proper machine function.
  • Preserved safe and clean gaming floor to protect customers and business interests.

Education

High School Diploma -

F.L. Schlagle
Kansas City Kansas

Skills

  • Operational Efficiency
  • Project Drawings
  • Technical Project Management
  • Project Records
  • Routing Management Planning
  • Corrective Actions
  • Vendor Relations
  • Team Meetings
  • Job Assignments
  • Effective Project Management

Timeline

Slot Technician Manager

Bally's
01.2020 - Current

Slot Technician Supervisor

Bally's
01.2015 - 01.2020

Slot Technician

Bally's
05.2011 - 01.2015

High School Diploma -

F.L. Schlagle

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Terence Burdick