Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager

Terence Cox

Killeen,TX

Summary

Dynamic leader with proven expertise in customer service and inventory management, honed at Goodwill and other leading companies. Excelled in motivating teams for peak performance, enhancing marketing strategies to boost customer base, and leveraging computer skills for operational efficiency. Achieved significant improvements in productivity and employee skill development through effective decision-making and communication.

Overview

12
12
years of professional experience

Work History

Manager

Dent-Source
08.2024 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Improved marketing to attract new customers and promote business.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Sales Manager

Maaco Collision Repair & Auto Painting
07.2016 - 08.2024

Very knowledgeable with CCC and Audtex

Great company skills

Estimater for Collision and Paint

Knowledgeable with ordering parts, as well as knowing parts

Production Supervisor

Goodwill
10.2012 - 03.2016
  • Trained staff of direct labor employees to perform assembly and manufacture of specified products.
  • Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
  • Coordinated with other departments to maintain smooth and efficient product flow.
  • Resolved issues quickly to maintain productivity goals.
  • Managed inventory levels effectively to ensure availability of raw materials and minimize stock discrepancies.

Education

Associate -

Ball State University
Muncie, IN
05.2008

Skills

  • Customer service
  • Time management
  • Decision-making
  • Verbal and written communication
  • Goal setting
  • Inventory management
  • Computer skills
  • Positive attitude

Timeline

Manager

Dent-Source
08.2024 - Current

Sales Manager

Maaco Collision Repair & Auto Painting
07.2016 - 08.2024

Production Supervisor

Goodwill
10.2012 - 03.2016

Associate -

Ball State University
Terence Cox