Terence Maxwell
Georgetown,TX
Summary
Results-oriented professional with extensive experience in retail management. A professional with expertise in optimizing store performance through strategic planning and team leadership. Proven track record of enhancing customer experiences and driving sales growth. Focused on fostering a collaborative work environment and adapting to dynamic retail trends with strong organizational and interpersonal skills.
Overview
45
45
years of professional experience
Work History
Store Director
Randalls
Round Rock, TX
07.2024 - Current
- Oversaw daily store operations, ensuring compliance with company policies and standards, along with efficient service and customer satisfaction, including expense control, sales, labor management, profit and loss, and cash handling.
- Facilitated the development of sales skills and product knowledge for over 82 team members while managing staff scheduling to enhance labor efficiency and coverage.
- Developed and executed inventory management strategies aimed at optimizing stock levels and reducing waste.
- Developed numerous assistant managers into Grocery and Department Managers, General Merchandise Managers, and also into Store Directors.
Assistant Store Manager
Walmart
Cape Coral, FL
06.2021 - 07.2024
- Led daily store operations to ensure optimal customer service and satisfaction.
- Trained and mentored new team members on company policies and procedures.
- Implemented inventory management strategies to minimize stock discrepancies.
- Coordinated promotional events, enhancing store visibility and customer engagement.
Grocery Manager
Albertsons LLC
Baton Rouge, LA
10.2011 - 06.2021
- Supervised daily grocery operations for over 40 years, ensuring compliance with safety and quality standards.
- Managed inventory levels, reducing spoilage through effective stock rotation practices.
- Collaborated with vendors to negotiate pricing and secure favorable terms for product procurement.
- Analyzed sales trends to optimize product assortment and placement on shelves.
Store Director
Albertsons LLC
Fort Myers, FL
05.2007 - 10.2011
- Analyzed sales data to identify trends and inform merchandising decisions.
- Conducted performance evaluations, providing feedback to improve team productivity.
- Exceeded company targets for over 30 years consistently through proactive monitoring of KPIs and execution of corrective action plans when needed.
- Ensured a high standard of visual merchandising to enhance store presentation.
Grocery Manager
Albertsons LLC
Estero, FL
01.2003 - 05.2007
- Developed promotional displays, increasing product visibility and customer engagement.
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
- Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
Assistant Store Director
BI-LO Supermarket
Chattanooga, TN
01.2002 - 01.2003
- Managed daily operations, ensuring smooth workflow and timely completion of tasks.
- Enhanced overall shopping experience by addressing customer inquiries promptly and assisting them in making informed purchasing decisions.
- Handled escalated customer complaints, providing solutions that satisfied both parties involved in the situation.
- Assisted in recruiting new team members, conducting interviews, and facilitating onboarding processes for new hires.
Store Director
Winn Dixie
West Palm Beach, FL
01.2001 - 01.2002
- Developed and managed annual budgets to optimize store profitability while maintaining high-quality standards.
- Ensured compliance with all applicable laws, regulations, policies, and procedures regarding store operations.
- Developed sales strategies to enhance customer engagement and drive revenue growth.
- Managed a team of over 100 employees across 7 different departments.
Store Director
Albertsons LLC
Fort Myers, FL
07.1998 - 01.2001
- Responsible for total store operation, sales, expense control, profit and loss, customer relations, store conditions, cash management, and associate training and development.
- Managed 8 departments with over 75 employees.
- Commensurate or exceeded sales and profits for 3 straight quarters in a loss store.
- Developed numerous assistant managers into Grocery and Department Managers, General Merchandise Managers, and Store Directors.
Grocery Manager
Albertsons LLC
Fort Myers, FL
06.1986 - 07.1998
- Managed inventory levels, ensuring product availability and minimizing waste.
- Analyzed sales data to identify trends and adjust inventory accordingly.
- Streamlined ordering processes, reducing lead times for stock replenishment.
- Enhanced store presentation through regular merchandising updates and innovative display techniques.
Grocery Team Lead
Albertsons LLC
Fort Myers, FL
07.1982 - 06.1986
- Led team in daily operations, ensuring efficient inventory management and product availability.
- Trained and mentored staff on best practices for customer service and sales techniques.
- Streamlined checkout processes to enhance customer experience and reduce wait times.
- Implemented scheduling strategies to optimize workforce productivity during peak hours.
Grocery Clerk
Albertsons LLC
Fort Myers, FL
08.1981 - 07.1982
- Collaborated with team members to streamline restocking processes and improve workflow.
- Implemented merchandising strategies to maximize product visibility and sales potential.
- Monitored expiration dates on perishable items, ensuring compliance with quality standards.
- Stocked shelves and organized merchandise displays for easy retrieval.
Education
High School Diploma -
Cypress Lake High School
Fort Myers, FL05.1982
Skills
- Albertsons Supervisory Skills
- Albertsons Store Director Training
- Albertsons Diversity Training
- Winn-Dixie Store Director Training
- BI-LO School of Business Training
- BI-LO Store Manager Training
- Walmart Operational Manager Training
Timeline
Store Director
Randalls
07.2024 - Current
Assistant Store Manager
Walmart
06.2021 - 07.2024
Grocery Manager
Albertsons LLC
10.2011 - 06.2021
Store Director
Albertsons LLC
05.2007 - 10.2011
Grocery Manager
Albertsons LLC
01.2003 - 05.2007
Assistant Store Director
BI-LO Supermarket
01.2002 - 01.2003
Store Director
Winn Dixie
01.2001 - 01.2002
Store Director
Albertsons LLC
07.1998 - 01.2001
Grocery Manager
Albertsons LLC
06.1986 - 07.1998
Grocery Team Lead
Albertsons LLC
07.1982 - 06.1986
Grocery Clerk
Albertsons LLC
08.1981 - 07.1982
High School Diploma -
Cypress Lake High School