Terence Maxwell
Georgetown,TX
Summary
Results-oriented professional with extensive experience in retail management. A professional with expertise in optimizing store performance through strategic planning and team leadership. Proven track record of enhancing customer experiences and driving sales growth. Focused on fostering a collaborative work environment and adapting to dynamic retail trends with strong organizational and interpersonal skills.
Overview
45
45
years of professional experience
Work History
Store Director
Randalls
07.2024 - Current
- Oversaw daily store operations, ensuring compliance with company policies and standards, along with efficient service and customer satisfaction, including expense control, sales, labor management, profit and loss, and cash handling.
- Facilitated the development of sales skills and product knowledge for over 82 team members while managing staff scheduling to enhance labor efficiency and coverage.
- Developed and executed inventory management strategies aimed at optimizing stock levels and reducing waste.
- Developed numerous assistant managers into Grocery and Department Managers, General Merchandise Managers, and also into Store Directors.
Assistant Store Manager
Walmart
06.2021 - 07.2024
- Led daily store operations to ensure optimal customer service and satisfaction.
- Trained and mentored new team members on company policies and procedures.
- Implemented inventory management strategies to minimize stock discrepancies.
- Coordinated promotional events, enhancing store visibility and customer engagement.
Grocery Manager
Albertsons LLC
10.2011 - 06.2021
- Supervised daily grocery operations for over 40 years, ensuring compliance with safety and quality standards.
- Managed inventory levels, reducing spoilage through effective stock rotation practices.
- Collaborated with vendors to negotiate pricing and secure favorable terms for product procurement.
- Analyzed sales trends to optimize product assortment and placement on shelves.
Store Director
Albertsons LLC
05.2007 - 10.2011
- Analyzed sales data to identify trends and inform merchandising decisions.
- Conducted performance evaluations, providing feedback to improve team productivity.
- Exceeded company targets for over 30 years consistently through proactive monitoring of KPIs and execution of corrective action plans when needed.
- Ensured a high standard of visual merchandising to enhance store presentation.
Grocery Manager
Albertsons LLC
01.2003 - 05.2007
- Developed promotional displays, increasing product visibility and customer engagement.
- Organized efficient merchandise replenishment strategies to keep shelves stocked and well-organized for customers.
- Delegated tasks and duties to grocery staff and clearly communicated timeframes for completion.
- Kept grocery team operations in strict compliance with workplace standards and food safety requirements to maintain optimal health protection.
Assistant Store Director
BI-LO Supermarket
01.2002 - 01.2003
- Managed daily operations, ensuring smooth workflow and timely completion of tasks.
- Enhanced overall shopping experience by addressing customer inquiries promptly and assisting them in making informed purchasing decisions.
- Handled escalated customer complaints, providing solutions that satisfied both parties involved in the situation.
- Assisted in recruiting new team members, conducting interviews, and facilitating onboarding processes for new hires.
Store Director
Winn Dixie
01.2001 - 01.2002
- Developed and managed annual budgets to optimize store profitability while maintaining high-quality standards.
- Ensured compliance with all applicable laws, regulations, policies, and procedures regarding store operations.
- Developed sales strategies to enhance customer engagement and drive revenue growth.
- Managed a team of over 100 employees across 7 different departments.
Store Director
Albertsons LLC
07.1998 - 01.2001
- Responsible for total store operation, sales, expense control, profit and loss, customer relations, store conditions, cash management, and associate training and development.
- Managed 8 departments with over 75 employees.
- Commensurate or exceeded sales and profits for 3 straight quarters in a loss store.
- Developed numerous assistant managers into Grocery and Department Managers, General Merchandise Managers, and Store Directors.
Grocery Manager
Albertsons LLC
06.1986 - 07.1998
- Managed inventory levels, ensuring product availability and minimizing waste.
- Analyzed sales data to identify trends and adjust inventory accordingly.
- Streamlined ordering processes, reducing lead times for stock replenishment.
- Enhanced store presentation through regular merchandising updates and innovative display techniques.
Grocery Team Lead
Albertsons LLC
07.1982 - 06.1986
- Led team in daily operations, ensuring efficient inventory management and product availability.
- Trained and mentored staff on best practices for customer service and sales techniques.
- Streamlined checkout processes to enhance customer experience and reduce wait times.
- Implemented scheduling strategies to optimize workforce productivity during peak hours.
Grocery Clerk
Albertsons LLC
08.1981 - 07.1982
- Collaborated with team members to streamline restocking processes and improve workflow.
- Implemented merchandising strategies to maximize product visibility and sales potential.
- Monitored expiration dates on perishable items, ensuring compliance with quality standards.
- Stocked shelves and organized merchandise displays for easy retrieval.
Education
High School Diploma -
Cypress Lake High School
Fort Myers, FL05.1982
Skills
- Albertsons Supervisory Skills
- Albertsons Store Director Training
- Albertsons Diversity Training
- Winn-Dixie Store Director Training
- BI-LO School of Business Training
- BI-LO Store Manager Training
- Walmart Operational Manager Training
Timeline
Store Director
Randalls
07.2024 - Current
Assistant Store Manager
Walmart
06.2021 - 07.2024
Grocery Manager
Albertsons LLC
10.2011 - 06.2021
Store Director
Albertsons LLC
05.2007 - 10.2011
Grocery Manager
Albertsons LLC
01.2003 - 05.2007
Assistant Store Director
BI-LO Supermarket
01.2002 - 01.2003
Store Director
Winn Dixie
01.2001 - 01.2002
Store Director
Albertsons LLC
07.1998 - 01.2001
Grocery Manager
Albertsons LLC
06.1986 - 07.1998
Grocery Team Lead
Albertsons LLC
07.1982 - 06.1986
Grocery Clerk
Albertsons LLC
08.1981 - 07.1982
High School Diploma -
Cypress Lake High School