Alexis Ritch
Warwick,RI
Summary
Experienced professional with a strong background in customer service, sales, and management seeking a full-time position in a progressive organization. Committed to delivering exceptional team and customer experiences while driving sales growth through effective leadership and strategic decision-making. Excited to contribute skills and continue professional development in a dynamic and challenging environment.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Store Director
Target
North Attleboro, MA
02.2022 - Current
- Exceeded company targets consistently through proactive monitoring of KPIs and execution of corrective action plans when needed.
- Conducted regular performance evaluations for staff members, identifying areas for growth and development.
- Collaborated with other Store Directors on regional initiatives aimed at increasing brand presence in local markets.
- Protected store from loss or theft by setting and enforcing clear security policies.
Multi Unit Food & Beverage Coordinator
Target
02.2021 - 01.2022
- Monitored and assessed product and service satisfaction trends, evaluated and addressed issues and implemented improvements accordingly.
- Developed and organized work schedules, shipments and cleaning schedules and tracked and managed product and supply inventory
Executive Team Leader Specialty Sales
Target
Lincoln, RI
01.2019 - 02.2021
- Directly oversaw 3 combined businesses totaling 12+ million dollars and 50+ employees
- Anticipated staffing needs, talent planning and recruited multiple leaders to join our team
- Engaged in consistent and meaningful development conversations throughout the critical touch points with Team leaders
- Personalized recognition and appreciation to reinforce critical guest service behaviors and promote a positive team and guest centric culture
- Established a culture of accountability through clear expectations and performance management (observe, recognize and coach) on critical behaviors
Visual Merchandiser
Target
Lincoln, RI
06.2018 - 01.2019
Assistant Store Manager
Charlotte Russe
Warwick, RI
06.2017 - 06.2018
Assistant Store Manager
Buckle
Providence, RI
07.2012 - 06.2017
Education
Fashion Merchandising - Retail Marketing
Johnson & Wales University
Providence, RI12.2012
Diploma - College Prep Courses
Shepherd Hill High School
Webster, MA06.2010
Skills
- Management
- Sales
- Customer service
- Creative
- Self-starter
- Strong work ethic
- Analytical skills
- Interpersonal skills
- Leadership skills
- Decision-making skills
- Microsoft Excel
- Microsoft Word
- Microsoft PowerPoint
- POS Register Systems
References
Available upon request
Certification
Serve Safe
Timeline
Store Director
Target
02.2022 - Current
Multi Unit Food & Beverage Coordinator
Target
02.2021 - 01.2022
Executive Team Leader Specialty Sales
Target
01.2019 - 02.2021
Visual Merchandiser
Target
06.2018 - 01.2019
Assistant Store Manager
Charlotte Russe
06.2017 - 06.2018
Assistant Store Manager
Buckle
07.2012 - 06.2017
Fashion Merchandising - Retail Marketing
Johnson & Wales University
Diploma - College Prep Courses
Shepherd Hill High School