Terence Sarmiento
Aurora,CO
Summary
Strong worker with 4 years of experience in Courier industry. Trained in all package handling and adequate training skills. Detail-oriented with extensive knowledge of decreasing both product and supply waste. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure Operations Manager position. Ready to help team achieve company goals.
Overview
3
3
years of professional experience
Work History
Package Handler Trainer
Fed Ex Ground
07.2023 - Current
- Enhanced team efficiency by developing and implementing comprehensive training programs for package handlers.
- Streamlined workflow processes for improved productivity by identifying areas of improvement in package handling procedures.
- Reduced workplace injuries with thorough safety training and regular reinforcement of safe work practices.
- Increased employee retention, providing consistent feedback and constructive criticism during one-on-one coaching sessions.
- Facilitated hands-on training sessions to ensure all package handlers understood proper techniques and equipment usage.
- Mentored new hires in the role of package handler, fostering a supportive learning environment for their professional growth.
- Evaluated employee progress through ongoing assessments, adjusting teaching methods as needed for optimal results.
- Coordinated cross-functional training initiatives, ensuring consistency across all departments involved in the package handling process.
- Promoted continuous learning among staff members, encouraging them to seek out opportunities for professional development both internally and externally.
Package Handler
FedEx Ground
10.2022 - 05.2023
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Collaborated closely with supervisors, providing valuable input on process improvements for more streamlined package handling.
- Exceeded performance expectations during peak seasons, managing high volumes of shipments without compromising on quality or timeliness.
- Continually honed skills in operating various equipment such as Smalls sorting and bagging, tugging, unloading, facing, SWAK-ing, DIM-ing, to optimize workflow and enhance efficiency.
Package Handler
United Parcel Service, UPS
10.2021 - 01.2022
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Reduced damage rates for packages through careful handling and adherence to safety protocols.
- Streamlined workflow by coordinating with team members on efficient loading and unloading procedures.
- Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.
- Contributed to increased productivity by working effectively in high-pressure situations.
- Maximized space utilization within trucks through effective stacking and arranging of packages, minimizing shipment delays.
Delivery Driver Helper
United Parcel Service, UPS
10.2020 - 01.2021
- Enhanced delivery efficiency by assisting drivers in navigating routes and organizing packages.
- Maximized delivery accuracy by double-checking addresses on packages against the manifest before loading onto the truck.
- Improved overall team productivity by effectively collaborating with drivers, dispatchers, and warehouse personnel.
- Provided excellent customer service during deliveries, addressing concerns or answering questions as needed.
- Maintained vehicle cleanliness and organization throughout the day for optimal working conditions during each delivery stop.
- Maintained high customer satisfaction by promptly resolving issues related to deliveries and handling special requests professionally.
Education
Rangeview High School
Aurora, CO05.2022
Skills
- Safety Awareness
- Attention to Detail
- Loading and Unloading
- Package Sorting
- Computer Literacy
- Warehouse Navigation
- Organizational Skills
- Training and Development
- Multitasking
- Label Reading
- Physical Stamina
- Effective Communication
- Equipment Operation
- Adaptability
- Problem Solving
- Packing Boxes
- Warehouse Safety
- Safety Protocols
- Barcode Scanners
- Hand-Eye Coordination
- Heavy Lifting
Languages
ASL
Limited Working
Timeline
Package Handler Trainer
Fed Ex Ground
07.2023 - Current
Package Handler
FedEx Ground
10.2022 - 05.2023
Package Handler
United Parcel Service, UPS
10.2021 - 01.2022
Delivery Driver Helper
United Parcel Service, UPS
10.2020 - 01.2021
Rangeview High School
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