Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Terence Stephan

Pontiac,MI

Summary

Punctual and efficient Driver known for reliability, route planning and excellent customer interactions. Motivated to provide prompt, friendly, and professional service at all times. Detail-oriented in meeting daily business and customer needs. Great safety record, clean driving history and focus on customer satisfaction. Dependable in handling end-to-end deliveries without damages. Maintains clean, neat and professional vehicle.


Overview

9
9
years of professional experience
1
1
Certification

Work History

Delivery Driver

Frito Lay
08.2024 - 02.2025
  • Served customers promptly by smoothly collecting and delivering high volume of orders.
  • Operated delivery vehicles safely and efficiently.
  • Maintained records of sales and customer information to support accuracy.
  • Implemented policies and procedures across warehouse and shipping platforms.
  • Communicated regularly with dispatcher for delivery route details and changes.
  • Stocked shelves and loaded orders to prepare deliveries.

Delivery Driver

ECA Science Kits
10.2022 - 07.2024
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Verified accuracy of all deliveries against order forms.
  • Documented mileage, deliveries, pickups, customer issues and damages.

Delivery Driver

Fed Ex
07.2019 - 09.2022
  • Drove truck in urban and rural areas to expertly make high volume of deliveries.
  • Filled out load paperwork and DOT-mandated log books.
  • Used two-way radios to stay in contact with dispatch and receive last-minute instruction changes.
  • Documented mileage, deliveries, pickups, customer issues and damages.
  • Left notifications of attempted deliveries for packages requiring signatures, alerting recipients of scheduled future attempts or store location holding package for pick-up.
  • Kept detailed records of completed or in-progress deliveries using hand-held devices and camera images.

Shipping/Receiving

Fuchs Lubricants
04.2016 - 06.2019
  • Unloaded pallets and deliveries and organized products in warehouse.
  • Conducted counts and audits of inventories to identify and resolve discrepancies in records.
  • Operated equipment such as forklifts and balers to move outgoing shipments to loading area.
  • Received incoming shipments, compared contents against associated records and transmitted to proper department.
  • Monitored scheduled shipment dates to achieve timely delivery, expediting as necessary, and communicating variances to customers.
  • Monitored inventory to maintain sufficient supply levels to meet business and customer needs.

Education

High School Diploma -

Waterford Mott High School
Waterford
06-2009

Skills

  • Commercial driving
  • Delivery logging
  • Package scanning
  • Retail logistics
  • Safe driving
  • Local delivery
  • Clean driving record
  • Dependable and reliable
  • Time management skills
  • Map reading and navigation skills
  • Customer interaction
  • Load management
  • Delivery scheduling
  • Local routes
  • Current CDL license
  • DOT compliance
  • Responsible driver
  • Loading and unloading
  • Order picking and processing
  • Paperwork management

Certification

  • Chauffeur's License

Timeline

Delivery Driver

Frito Lay
08.2024 - 02.2025

Delivery Driver

ECA Science Kits
10.2022 - 07.2024

Delivery Driver

Fed Ex
07.2019 - 09.2022

Shipping/Receiving

Fuchs Lubricants
04.2016 - 06.2019

High School Diploma -

Waterford Mott High School

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Terence Stephan