Summary
Overview
Work History
Education
Skills
Timeline
Generic

Teresa Ann Dornseif

Cottage Grove,MN

Summary

Experienced operations professional with a track record of streamlining processes and improving efficiency. Strong team collaboration skills and consistent results in fast-paced environments. Skilled in process optimization and problem-solving, with a flexible and reliable approach to meeting evolving demands.

Overview

11
11
years of professional experience

Work History

Capital Markets Operations Specialist

Bremer Bank N.A.
09.2020 - Current
  • Demonstrated a high level of expertise through the continuous preparation and execution of Letters of Credit and their subsequent renewals and/or amendments.
  • Provided opportunities to exhibit strong interpersonal and problem-solving skills through the ongoing communication with internal and external bank partners to ensure efficient and accurate processing of our products and services.
  • Displayed strong organizational skills and attention to detail through the processing and managing of International Documental Collections, Derivatives Payments, and Daily Collateral Management.

Retail Loan Processor 3

Bremer Bank N.A.
12.2017 - 09.2020
  • Position that required great attention to detail through the processing of Retail Loan Documents while maintaining a key understanding of our internal policies and procedures.
  • Demonstrated knowledge and proficiency by assisting with the reviewing and updating of existing bank procedures to develop efficiencies and improvements along with the training of newly onboarded employees.
  • Allowed for the opportunity to display quality customer service while maintaining a helpful and eager attitude when working with internal and external clients to resolve any discrepancies with their loan request.

International and Wire Specialist 2

Bremer Bank N.A.
10.2015 - 12.2017
  • Dynamic position which required the ability to manage several tasks simultaneously to ensure efficient processing of incoming and outgoing wire transfers.
  • Showcased the ability to maintain an accelerated work environment while ensuring a positive customer experience when addressing inquiries, disputes, or providing additional wire support to internal customers.
  • Maintained a key understanding of policies and procedures as work was highly regulated and monitored for accuracy daily.

Transaction Service Specialist 3

Bremer Bank N.A.
04.2014 - 10.2015
  • Required a high level of due diligence to ensure branch deposits and withdrawals are balanced at the end of every day, along with monitoring their respective GL’s to ensure accuracy.
  • Provided opportunities to work collaboratively with other financial institutions to resolve discrepancies regarding Canadian/Foreign check related items while ensuring efficient processing.
  • Additional attention to detail is displayed through the analysis and processing of duplicate detection reports that identify duplicate transactions, reducing negative customer impact.

Education

High School Diploma -

Park Senior High
Cottage Grove, MN

Skills

  • Operational efficiency
  • Planning and coordination
  • Cross-functional communication
  • Project management
  • Operations coordination
  • Process documentation
  • Teamwork and collaboration
  • Attention to detail
  • Problem-solving
  • Decision-making
  • Written communication
  • Organizational skills

Work Type

Full Time

Work Location

RemoteHybridOn-Site

Timeline

Capital Markets Operations Specialist

Bremer Bank N.A.
09.2020 - Current

Retail Loan Processor 3

Bremer Bank N.A.
12.2017 - 09.2020

International and Wire Specialist 2

Bremer Bank N.A.
10.2015 - 12.2017

Transaction Service Specialist 3

Bremer Bank N.A.
04.2014 - 10.2015

High School Diploma -

Park Senior High

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