Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Patient Service Representative
Medix (Ceders Sinai)
Beverly Hills
05.2024 - Current
Greeted patients upon arrival and directed them to the appropriate area.
Provided customer service by answering patient questions and addressing concerns.
Accessed patient information through various software applications, maintaining strict confidentiality to remain compliant with HIPAA regulations.
Maintained a clean and organized reception area.
Answered incoming calls in a professional manner.
Processed referrals from primary care physicians to specialists for further treatment or evaluation.
Surgical Technologist Student
Providence Tarzana Medical Center
Tarzan
07.2023 - 05.2024
Set up a sterile table with instruments, supplies, equipment, medications, and solutions for the procedure.
Performed appropriate instrument counts with circulating nurses prior to the operation and before incision is closed.
Gowned and gloved, the surgeon and assistants.
Aided in draping sterile fields, passed instruments to surgeon, and assisted during procedure. Maintained the highest standard of sterile technique during procedure.
Prepared sterile dressing.
Maintained sterile field during surgical procedures by passing instruments to surgeon.
Assisted in prepping the operating room for surgery by setting up and organizing equipment, instruments, and supplies.
Medical Assistant
University Foot and Ankle Institute
Granada Hills
05.2022 - 12.2023
Interview patients and record their medical history.
Measure patients' vital signs, such as their blood pressure and weight.
Help physicians with patient examinations.
Schedule patient appointments.
Greeting patients, maintaining and recording medical data in patient files, controlling patient accounts, and handling scheduling.
Prepared laboratory specimens for analysis and organized lab results for review by the physician.