Teresa A. Sanders

• Executed accounts payable transactions for checks, wire transfers, and ACH payments.
• Reconciled accounts payable and receivable discrepancies to maintain accurate financial records.
• Developed and implemented policies and procedures for Accounts Payable processes.
• Prepared journal entries related to accounts payable and receivable activities.
• Managed accounts payable and receivable processes to ensure timely invoice payments and maintain vendor relationships.
• Investigated discrepancies in accounts payable transactions relating to purchases.
• Conducted research on any unidentified items posted in the accounts payable ledger.
• Reconciled vendor statements to ensure accuracy of accounts payable ledger.
• Implemented new procedures and practices that improved efficiency in Accounts Payable operations.
• Coordinated campus tours and information sessions for prospective students.
• Communicated admission policies and procedures to applicants and families.
• Ensured accuracy of student records by managing admissions database effectively.
• Provided guidance on financial aid options during the admissions process.
• Participated in one-on-one meetings with prospective students to discuss the admissions process.
• Resolved problems that arose during the admissions process in a professional manner.
• Exceeded customer satisfaction by finding creative solutions to problems.

Proficient in the FACTS program as well as Outlook and Excel.

• Collected $99k in overdue payments in 2020, retaining clients with the firm.
• Confirmed billing accuracy prior to invoicing clients, minimizing discrepancies and enhancing client trust.
• Applied credits and write-offs to client accounts, maintaining accurate financial records.
• Reconciled reports, ensuring accuracy and compliance with industry standards.
• Streamlined office organization, improving workflow and reducing time spent on administrative tasks.
• Generated firm-wide month-end realization reports to track financial performance.
• Uploaded new hires and processed direct deposits and tax payments via ACH.
• Answered phones for payroll managers, facilitating communication and support.

• Processed weekly cash and online deposits, ensuring accurate financial transactions.
• Applied deposited funds to appropriate departments for precise budgetary tracking.
• Recorded contributions for year-end statements, supporting accurate financial reporting and compliance.
• Entered annual budgets to support effective financial planning and resource allocation.
• Generated Excel reports for streamlined financial review by leadership on a weekly basis.
• Conducted bank reconciliations for money market and general accounts, ensuring accuracy.
• Maintained knowledge of system upgrades to streamline operations and improve user experience.
• Executed data entry for new member registrations and updates, ensuring accurate and accessible member records.

• Established women's ministry, organizing annual conference trips to foster community and support among participants.
• Organized weekly women's classes each Sunday morning, providing a consistent learning environment.
• Initiated periodic evening classes for women’s empowerment, enhancing knowledge and skills for personal development.
• Supported women with diverse addictive backgrounds in rehabilitation efforts.
• Facilitated belief restoration in women, promoting resilience and self-worth.
• Witnessed significant life transformations through dedicated mentorship.
• Cultivated supportive environment, inspiring personal growth and resilience among participants.

• Resolved customer issues through effective communication and problem-solving techniques.
• Delivered exceptional customer service by promptly addressing inquiries and fielding phone calls, enhancing customer satisfaction.
• Provided tailored solutions for dissatisfied customers to ensure satisfaction.
• Educated clients on product features and usage to enhance overall experience.
• Processed returns and exchanges according to company policies and procedures.
• Reassured clients of support availability through proactive communication, strengthening client relationships.
• Collaborated with team members to streamline processes and improve overall service delivery.